Ingram Micro
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Intern IT

Santander, CB, Spain
Job ID: 42809

Description

Are you excited about the potential for Cloud to help businesses be more productive? Do you have a passion for technology and continued thirst to grow and learn? Join our dynamic, global team and change how businesses operate. 

Ingram Micro Cloud, a business unit of Ingram Micro, powers the world’s largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to increase adoption and growth. With proven proficiency in SaaS, IaaS, IoT, security, and XaaS technologies, we invite visionaries to join our team and make an impact on this fast-growing industry. 

Ingram Micro’s mission is to help businesses fully realize the promise of technology. No other company delivers the full spectrum and scale of global technology to businesses around the world. Ingram Micro’s global infrastructure and deep expertise in platform technology, cloud and mobility enable our customers to operate efficiently and successfully in an increasingly digital economy. We are a master cloud service provider (mCSP), empowering organizations to configure, provision and manage cloud technologies with confidence and ease.

We are looking for an Intern with an interest in IT and technology to help join our global IT team. You will be working in a dynamic, fast-paced environment to provide technical support and hardware/software maintenance to our existing technology ecosystem. There are great opportunities to learn about hardware, software and cloud services.

Who You are

  • An eager technology enthusiast with basic English and a desire to help people

  • A fast and constant learner, a lover of technology who can quickly learn the many different tools we use.

  • A strong communicator with solid written and verbal skills, someone who recognizes the benefits of strong documentation.

  • As we are supporting Global team, must be able to work flexible hours


What You'll Do

  • Support internal employees either remotely or on-site. Work with customers to understand and resolve their need.

  • Install, configure, upgrade and provisioning employees with hardware, software and access based on roles and needs. 

  • Identify and execute on opportunities for automation by leveraging either scripting (powershell) or no-code (Logic App/Zapier) technologies

  • Diagnose hardware, network and software problems, and replace defective components to maintain proper functioning

  • Asset management and tracking of all hardware and software

  • Contribute to ongoing duties and projects, investigate, analyze, propose and implement new and emerging technologies that will further enable our employees

What You'll bring

  • Any experience with Windows System Administration,  including installation, configuration and troubleshooting would be great

  • Any years experience with MacOS System Administration would be amazing

  • Experience working with computer hardware, software, and local area networks

  • Experience working with Windows 8, 10, Mac OS, Office

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