Ingram Micro
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Licensing Quote Desk Representative

Auckland, New Zealand
Job ID: 43976

Description

Ingram Micro proudly serves customers across a broad spectrum of industries, from fast-growing brands to Global 2000 enterprises and are dedicated to facilitating their success, through our global cloud platform, world-class technology, strategic partnerships, and decades of expertise.

We are currently seeking an innovative and self-motivated Quote Desk Representative to join our knowledgeable and solutions driven Licensing team. To take advantage of this exciting opportunity, you will be passionate about customer service, yet enjoy working and developing your knowledge in the technical space.

Based on the North Shore and reporting to the Quote Desk Manager, this position is essential in managing licensing quote inquiries and project business with multiple vendors.

If you are reliable, determined, with a passion to succeed then read on.......

About the role:

  • Advising on and providing solutions and quotations to customers for all Licensing and Software products from all current IMNZ Vendor brands
  • Identifying opportunities to up-sell and cross-sell
  • Providing all quotes at 100% technical accuracy and in a timely manner
  • Liaising with internal and external customers
  • Responding to phone and email queries to meet and deliver on customer expectations

About You:

  • A minimum of 2 years’ experience in the IT industry
  • Proven customer service, numerical and sales skills
  • Excellent verbal and written communication skills
  • A sales focus to up-sell and cross-sell business opportunities
  • High attention to detail and an ability to work under pressure
  • Relevant Licensing Certifications would be an advantage
  • SAP knowledge is desirable but is not essential

What’s in for you:

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of the benefits include:

  • A fun, vibrant, and professional team with an exceptional market reputation
  • Opportunity to work with leading technology that is shaping the future within the IT industry
  • Genuine Career Progression Opportunities
  • Staff Purchase Policy & Comprehensive Benefits Scheme
  • Group Life Insurance Cover for all permanent employees of IM NZ
  • Paid Birthday Leave

We are seeking an immediate start. So, apply today to for the opportunity to develop your skills and experience in this specialist technical area!

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