Ingram Micro
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Networking Quote Desk Representative

Auckland, New Zealand
Job ID: 43978

Description

Ingram Micro proudly serves customers across a broad spectrum of industries, from fast-growing brands to Global 2000 enterprises and are dedicated to facilitating their success, through our global cloud platform, world-class technology, strategic partnerships, and decades of expertise.

An exciting opportunity has arisen to join our Networking Quote Desk team to provide networking product quotes and solutions to our customers, on behalf of some of our leading Networking /Security Vendors. This role requires accurate and timely completion of quotes, while continuing daily, to expand and grow your technical knowledge base and complete relevant supporting certifications. 

Based on the North Shore, you will become part of the wider Quote Desk and Inside Sales team, working collaboratively with our Sales, Product Management and Solutions Architect Associates to drive business and close opportunities that mutually support our Vendor's and IMNZ. 

You will be passionate about Networking technologies and delivering quality based solutions for customers to support them in their future business activities. 

About the role:

  • Advising on and providing solutions and quotations to customers for all Networking & Security products from all current IMNZ Vendor brands
  • Identifying opportunities to up-sell and cross-sell
  • Providing all quotes at 100% technical accuracy and in a timely manner
  • Liaising with internal and external customers
  • Responding to phone and email queries to meet and deliver on customer expectations

About You:

  • Have had a minimum 2 years’ experience in the IT industry
  • Exceptional customer service, organisational and negotiation skills
  • Excellent verbal and written communication skills
  • A sales focus for up-selling and cross-selling with an ability to close sales
  • A high attention to detail and capable of working under pressure
  • Certifications in networking, server/storage and/or licensing, would be an advantage
  • SAP knowledge desirable, but is not essential

What’s in for you:

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of the benefits include:

  • A fun, vibrant, and professional team with an exceptional market reputation
  • Opportunity to work with leading technology that is shaping the future within the IT industry
  • Genuine Career Progression Opportunities
  • Staff Purchase Policy & Comprehensive Benefits Scheme
  • Group Life Insurance Cover for all permanent employees of IM NZ
  • Paid Birthday Leave

We are seeking an immediate start. So, apply today to for the opportunity to develop your skills and experience in this specialist technical area!

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