Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
Responsible for the development, design, implementation and delivery of multi-level department training programs for internal personnel.
Programs are designed to improve overall productivity and support the teams' goals and objectives.
Identifies program needs, obtains technical data, schedules programs and maintains training records.
Ensures that training programs delivered meet client needs.
Evaluates training delivery and provides feedback.
Coaches attendees and provides skills assessment evaluations to management.
Utilizes most appropriate learning methods including just-in-time training, self-study, computer-based training, simulation and hands-on class exercises.
Monitors overall effectiveness of training programs. What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex.
May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects.
Uses company standard policies and procedures to resolve a variety of issues.
Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.
General proficiency with various tools, systems, and procedures required to accomplish the job.
May need to consult with Senior/Specialist staff members on some technical issues.
A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.