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Presales Engineer (IAM/PAM)

Mexico City, Distrito Federal, Mexico
Job ID: 44459



  • System Engineer or related.
  • Middle or advanced English (desirable)

Experience and knowledge:

  • One to two years as a pre-sales engineer in IT solutions.
  • Basic knowledge of MFA (Multi-Factor Authentication, Active Directory, LDAP, Remote Desktop Protocols, SSH, AWS, Azure, GCP, and SaaS applications.
  • Minimum of one year experience as an implementation or pre-sales engineer in a Privileged Access Management (PAM)/Identity Access Management (IAM) solutions.


  1. Build BOM based on the requested requirements.
  2. Prepare proposals for RFPs, answer technical questions, carry out demonstrations and PoCs.
  3. Comply with the training plan and achieve the certifications required by the manufacturer.
  4. Dictate training and webinars.
  5. Comply with the response time SLAs of the assigned requirements.
  6. Propose plans to increase the demand for the assigned brand.
  7. Close communication with partners and end customers to follow up on opportunities.
  8. Carry out pre-sales activities in other brands related to Privileged Access Management.
  9. Collaborate and work together with those responsible for the IT infrastructure for the design, configuration, and support of the laboratories for PoC, Demos, and training.
  10. Direct contact with the manufacturer to meet the requirements to market the solution, replicate promotions, and webinars of interest to end customers.
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