Ingram Micro
Join our Talent Network

This site uses and sets "cookies" on your computer to help make this website better. You can learn more about these cookies and general information about how to change your cookie settings by clicking here. By continuing to use this site without changing your settings, you are agreeing to our use of cookies.

Skip to main content

Customer Service Representative (1st Shift 8:30-5:30)

This job posting is no longer active.

O'Fallon, MO, United States
Job ID: 44343

Share:

Description

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. 

INGRAM MICRO FUN FACTS:

  • Ingram Micro does $49 Billion in revenue
  • We ship 1.5 billion units per year
  • We have 189 logistics centers and service centers worldwide
  • Operations in 59 countries with 35,000 associates covering 6 continents
  • 250,000 IT solution provider customers
  • 2,000 manufacturer partners
  • 1 out of 2 mobile devices are distributed in our warehouse
Direct Hire Fulltime Opportunities!
***Starting Hourly Rate $16.00***

Position Summary:
Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. Responsible for monitoring overall account activity for assigned group. Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Takes orders on self qualified leads when appropriate. Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:
Established and productive individual contributor. Works under moderate supervision. Problems faced are typically routine, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. Provides administrative or technical support at an intermediate level. Still gaining or have attained full proficiency in their specific area of discipline. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Works under moderate supervision. May seek the advice of senior personnel in the functional area. Normally follows established procedures on routine work, requires instructions only on new assignments.


High School Diploma or equivalent, Customer Service or Data Entry experience preferred. Applies acquired job skills and company policies and procedures to complete assigned tasks.


*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.


Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
The Phoenix Group
Share:
mail
 

STILL LOOKING?

Get updates about the latest job openings
that match your skills.

Sign up today