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Solution Architect Lead - Professional Services

New Delhi, DL, India
Job ID: 44771


Role Summary

Ingram Micro has a new opportunity for Senior Infrastructure Services Architect to join the team in Mumbai/Delhi, India.

Essential Responsibilities

  • Assist with the development of strategy and technology solution for Infrastructure Services
  • Create solution blueprint, proposals, costing and pricing for Customer requirements
  • Partner and act as liaison between the Product Companies (OEMs), Ingram Micro Partners and internal Ingram Micro stakeholders to architect Service solutions that deliver IT Infrastructure Services
  • Help define standard and custom reference architecture for Services for IM Customers
  • Execute and prioritize work to meet deadlines. Evaluate new solutions and the impact on IT and Business operations for new solutions
  • Work with customers and operations teams to define repeatable reference architectures
  • Do a knowledge transfer of planned solution to delivery team and provides necessary support to delivery team by working closely with cross-functional teams
  • Prepare preventive and reactive measures, provide required technical support and complete documentation for the proposed solution once it is won

Work Experience

Desirable experience around these areas

  • Data Center Technologies and Management Services
  • Enterprise Networking Technologies and Services
  • Public Cloud (AWS, Azure), Private Cloud, Hybrid Cloud Solution
  • Enterprise Solutions e.g. – Core and Digital Banking, SAP HANA Solutions, Analytics and Data Solutions
  •  Business Continuity and Recovery Processes and Services (DR/BCP)
  •  Service Management Methodologies (ITSM/ITIL
  •  Project Management Methodologies (PMI/PMBOK ®)
  •  Enterprise Management tools (Service Now, HP/Micro Focus, CA etc.)


  • Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Engineering or Equivalent Experience from an accredited college or university
  • 10+ years of overall experience in leading IT solutions, services and systems integrators
  • Extensive experience of IT Solutions/Delivery for India domestic market


Desired Characteristics:


  • Passion for technology
  • Proven problem solving and critical thinking skills
  • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one
  • Provide leadership, technology guidance and mentor others throughout the domain
  • Strong interpersonal skills, with an emphasis on the ability to effectively influence others
  • A team-focused mentality with the proven ability to work effectively with diverse stakeholders
  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner


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