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Cloud Security Operations Administrator

Toronto, ON, Canada
Job ID: 45061

Description

Security Operations Administrator

Do you crave the creativity and freedom of a startup but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive business success? Do you want to accelerate your career to the next level?

Ingram Micro Cloud, a business unit of Ingram Micro, powers the world’s largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to drive adoption and growth. With proven proficiency in SaaS, IaaS, IoT, security, and XaaS technologies, we invite visionaries to join our team and make an impact on this fast-growing industry.

Ingram Micro is seeking a Security Operations Administrator focused on protecting the security of our hyperscale platform. In this role, you’ll be responsible for day to day operational security monitoring and handling security events and working with internal teams to implement security controls in their respective areas.

Ingram Micro’s mission is to help businesses to fully realize the promise of technology. Touching 80% of the technology used every day around the world, no other company delivers the full spectrum and scale of global technology to businesses around the world. With almost $50 billion annual revenue in 50+ countries and 32,000+ associates worldwide, Ingram Micro’s global infrastructure and deep expertise in platform technology, cloud, and mobility enable our customers to operate efficiently and successfully in the digital economy.

 

Key Responsibilities

  • Active monitoring and responding to security events and incidents escalating as required for remediation
  • Contribute to improving the security monitoring systems and tools to reduce false-positives and more accurately and quickly identifying security events and remediating them
  • Assisting the Security team with compliance audit activities
  • Creating, updating, maintaining, and contributing feedback to documentation of policies, processes, procedures, and training material
  • Training and coaching of security policies, processes, procedures, best practices, awareness, and other such trainings to internal staff
  • Keeping abreast with the latest vulnerabilities, attacks, and security tools to stay current with security trends and risks
  • Shift work, on call, and after-hours availability as required

 

This position is perfect if you have:

  • Experience with actively monitoring and providing feedback about security trends and risks as they relate to business systems, policies, processes and infrastructure
  • Knowledgeable in security threat remediation, incident response, patch management compliance and reporting
  • Developed and maintained documentation that support efficient security operations
  • Operational experience with security controls, driving remediation required, performing root cause analysis and implementing continuous improvement process opportunities
  • Monitor and report on the implementation of intrusion detection, firewall policies and malware software
  • Maintain up-to-date knowledge and understanding of information security threats, vulnerabilities, practices, principles and solutions

 

Knowledge/Experience:

  • Intermediate-level knowledge in one or more specific technical areas, such as development, network/cloud security, malware detection/analysis, threat intelligence, cryptography, vulnerability management, incident response, forensics, social engineering, or hacking techniques
  • Implementing and managing IDM solutions for internal and customer facing platforms
  • Source code control and security best practices in a development environment
  • Implementing and managing endpoint security controls and best practices in an enterprise environment
  • Understanding of IT security industry standards (i.e. NIST; ISO-27001; OWASP; SANS)
  • Minimum of 1-2 years cumulative hands-on security, privacy and compliance experience
  • Artful communication skills and organizational savvy, to steer peers and leadership toward solutions that carefully balance business, risk, compliance, and engineering concern
  • Experience with established and/or emerging compliance programs preferred (GDPR, CCPA, etc.)
  • Monitor and report on the implementation of intrusion detection, firewall policies and malware software
  • Designing and implementing security policies and practices on Cloud environments including Azure, AWS, GCP

Experience within a 24x7 production environment, preferably across multiple data centers and 3rd party cloud environments

Nice to have:

  • Professional certifications in the security, privacy, risk management and audit areas highly desirable, such as: CISSP, CISA, CCSP, CEH, CompTIA Security+, PCIP

 

Due to COVID-19, our office associates are currently working from home. Keeping in mind the overall health and safety of our associates and candidates, we’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely

Ingram Micro is an inclusive Equal Employment Opportunity employer, with focus on Diversity, Equity & Inclusion. We consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please reach out to the Talent Acquisition Specialist/Job Poster and identify the type of accommodation or assistance you are requesting. We will try our best to make these accommodations. Please do not include any medical or health information in this email.

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