Ingram Micro
Join our Talent Network

This site uses and sets "cookies" on your computer to help make this website better. You can learn more about these cookies and general information about how to change your cookie settings by clicking here. By continuing to use this site without changing your settings, you are agreeing to our use of cookies.

Skip to main content

Customer Service Representative

Auckland, New Zealand
Job ID: 44879

Description

Ingram Micro proudly serves customers across a broad spectrum of industries, from fast-growing brands to Global 2000 enterprises and are dedicated to facilitating their success, through our global cloud platform, world-class technology, strategic partnerships, and decades of expertise.

We are on the look-out for a proactive, enthusiastic and driven Customer Service Representative (Key Account Support) candidate to join our awesome Inside Sales team based on the North Shore. This role has both a sales & service focus and aims to find the perfect solution for each customer and account you come in contact with.

The primary focus of this role is to deliver an exceptional level of service to Ingram Micro customers. Key responsibilities include telesales, actively seeking and closing sales, relationship management, order processing and resolving customer issues effectively.

If you are reliable, determined, with a passion to succeed then read on.......

About You:

  • An exceptional communicator – both verbally and in written forms
  • Customer centric, able to cross-sell and up-sell
  • Detail orientated and accurate
  • Ability to multitask and problem solve
  • Keen to continuously learn about new products & services
  • Personable with an excellent ability to build relationships
  • Experience in SAP and within the IT Industry is desired but not essential

What’s in for you:

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of the benefits include:

  • A fun, vibrant, and professional team with an exceptional market reputation
  • Opportunity to work with leading technology that is shaping the future within the IT industry
  • Genuine Career Progression Opportunities
  • Staff Purchase Policy & Comprehensive Benefits Scheme
  • Group Life Insurance Cover for all permanent employees of IM NZ
  • Paid Birthday Leave

If this role sounds like your next move, we want to talk to you!

Come and join our IMNZ team today!

Ingram Micro
Share: mail

STILL LOOKING?

Get updates about the latest job openings
that match your skills.

Sign up today