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Professional, IT Systems / Network Administration

Sofia, Bulgaria
Job ID: 45555


The Professional, IT Systems / Network Administration is responsible for the deployment and support of regional enterprise services. The associate will have extensive support and managerial experience with Cisco networking devices, other networking technologies and a firm understanding of the networking principles.

Core Responsibilities: 

  • Defining technology standards, work on cross functional project teams, and trouble-shoot complex issues.
  • Creating solutions operational documentation that can be managed by the Ingram Micro Site Support teams.
  • Managing critical service desk incidents within SLA, providing leadership in troubleshooting.
  • Planning, coordinating, structuring, and executing complex tasks that involve multiple teams and technologies.
  • Working with project managers to define and deliver project tasks on time and budget, tracking and reporting time as required. 


Key Requirements:

  • Degree in computer science or equivalent job-related experience
  • Cisco Networking Technologies (4 years)
  • CCNP certification (preferably Routing and Switching + Wireless)
  • Very strong written and verbal English
  • Ability to work independently with limited supervision.
  • Ability to lead groups of engineers on triage calls, communicates updates/status to business liaisons and IT Managers, and be seen as a leader.
  • Experience with the Microsoft Office suite of tools
  • Ability to extract, transform, and pivot large amounts of data using Microsoft Excel
  • Experience creating multi-page reports, operating procedures, and other documentation using Microsoft Word.
  • Cisco LAN Switches (4 years)
  • Experience configuring and managing core switches – Cisco Catalyst 4500, 4500x, 6500 Series, Nexus 55xx Series, C9300, C9500
  • Experience configuring and managing access switches – Cisco Catalyst 2960, 3650, 3850, C9200, C9300
  • Experience managing and configuring switch stacks and chassis-based switches
  • Experience managing and configuring Cisco Virtual Switching System VSS
  • Experience with Cisco Fabric Extender (FEX)Technology
  • Experience with routing distribution protocols such as EIGRP
  • Demonstrated experience troubleshooting in complex LAN environments
  • Excellent understanding and troubleshooting of L3 environment.
  • QoS end to end troubleshooting for voice/video
  • Wireless Network Technology (4 years)
  • Experience configuring Cisco wireless LAN controllers and Cisco access points
  • Experience managing and configuring Cisco Prime Infrastructure
  • Experience configuring SSID’s across multiple locations
  • Experience configuring security settings on wireless such as WPA2
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