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Senior UX Designer

Austin, TX, United States
Job ID: 45528


Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Position summary:
Ingram Micro's E-Commerce team is looking for a Sr. User Experience Designer that will grow and enhance our user experience capability across all of our customer touch points (B2B). This role will work cross functionally with technical teams, marketing teams, customer experience team and other teams as needed to achieve the best design for our end users. We are seeking someone that is a design thinker with prior B2B experience with UX design.

The ideal Senior UX Designer has broad knowledge and expertise to develop and enhance user experience across e-commerce, marketing and virtual event mobile and desktop platforms. Consulting on a variety of requests, you display a strategic, global mindset while keeping customer experience top of mind. 

What you'll do:

  • Conduct user research, usability and A/B testing, review analytics and plan for UX improvement
  • Consult with executives and influence others to drive a positive user experience
  • Collaborate with account managers, digital and creative team members, third-party consultants and developers throughout cross-functional teams
  • Develop strategic plans, information architecture, wireframes and prototypes for products ranging from transactional designs on e-commerce platforms to digital marketing campaigns
  • Properly scope projects, prepare functional requirements and guide content producers, designers and developers to adhere to product goals
  • Guide projects throughout the development cycle, managing expectations from all parties
  • Develop solutions for near-term needs while planning for future growth
  • Execute in a fast-paced and highly fluid environment

What you'll bring to the role:

  • Extensive UX/UI design experience with B2B enterprise-level e-commerce system and digital marketing campaigns
  • Expertise designing and optimizing mobile and desktop user experience within the B2B and e-commerce space
  • Ability to work with product and engineering managers, business stakeholders and user researchers to drive strategy, vision and execution
  • Outstanding communication skills and comfortability presenting complex topics to stakeholders at various organizational levels, in-person and virtually
  • Proficiency with design systems and tools such as Sketch, InVision and Adobe Creative Suite
  • A highly collaborative, user-centered, low-ego approach to design
  • Four-year college degree (or additional relevant experience in a related field)
  • Minimum 8 years functional experience, including a minimum of 5 years position-specific experience

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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