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Technical Service Engineer (Pre/Post-Sales)

Bangkok, Thailand
Job ID: 44388

Description

Job Description

  • Perform network presale and solution design by develop the proposals, BOM, estimate cost of service, and scope of work for optimizing network solutions design to meet customer’s requirement
  • Accountable for accuracy of solutions design based
  • Work closely with seller for create and develop the network opportunities and solution
  • Work offside and onside at client site for gathering client requirement and doing proof of concept (POC) for solution design.
  • Participate in the sales support, for present and doing POC for driving the solution values and benefit to client
  • Proactively and maintain Network and IT knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications.
  • Contribute to company vision and direction in helping improve technical practices, as well as choosing key technologies and issues to address as we grow.
  • Accountable for reaching personal objectives to include ensuring feasibility of all solutions designed and implemented; Workable under pressure on tighten schedule for driving high performance culture closely with engagement team to help client to identify the total IT solution to solving client's business object requirement.

Qualification:

  • Degree / Diploma in Computer Science/Information Security with with 4-5 years of relevant experience in IT/ Solutions
  • Pre / Post sales services experience on Network or Security
  • Required/Prefer Skill(s): SIEM / DLP / Web Gateway / IPS / knowledge
  • Communication skills – possess the ability to communicate network security issues to peers and management clearly and effectively
  • Adaptability – individual will work as a member of several teams, which requires flexibility and adaptability. In addition, he/she should be comfortable enough to be working in a matrixed IT environment
  • Problem-solving skills – it’s required of individual to solve problems. Security incidents can happen at any time, and it’s expected that these engineers will research, escalate, and resolve issues effectively
  • Good communication and interpersonal skills
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