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Technical Service Engineer (Pre/Post-Sales)

Bangkok, Thailand
Job ID: 44388


Job Description

  • Perform network presale and solution design by develop the proposals, BOM, estimate cost of service, and scope of work for optimizing network solutions design to meet customer’s requirement
  • Accountable for accuracy of solutions design based
  • Work closely with seller for create and develop the network opportunities and solution
  • Work offside and onside at client site for gathering client requirement and doing proof of concept (POC) for solution design.
  • Participate in the sales support, for present and doing POC for driving the solution values and benefit to client
  • Proactively and maintain Network and IT knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications.
  • Contribute to company vision and direction in helping improve technical practices, as well as choosing key technologies and issues to address as we grow.
  • Accountable for reaching personal objectives to include ensuring feasibility of all solutions designed and implemented; Workable under pressure on tighten schedule for driving high performance culture closely with engagement team to help client to identify the total IT solution to solving client's business object requirement.


  • Degree / Diploma in Computer Science/Information Security with with 4-5 years of relevant experience in IT/ Solutions
  • Pre / Post sales services experience on Network or Security
  • Required/Prefer Skill(s): SIEM / DLP / Web Gateway / IPS / knowledge
  • Communication skills – possess the ability to communicate network security issues to peers and management clearly and effectively
  • Adaptability – individual will work as a member of several teams, which requires flexibility and adaptability. In addition, he/she should be comfortable enough to be working in a matrixed IT environment
  • Problem-solving skills – it’s required of individual to solve problems. Security incidents can happen at any time, and it’s expected that these engineers will research, escalate, and resolve issues effectively
  • Good communication and interpersonal skills
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