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IT Business Development Representative

This job posting is no longer active.

Toronto, ON, Canada
Job ID: 47011



Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.

Serving as an extension of the Vendor, the Market Development Executive is responsible for facilitating strategy sessions and the sale of technical products and/or services with existing and new customers.  The Market Development Executive is responsible for providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training for their designated product/program or category line. The Market Development Executive proactively identifies opportunities and may also be called on as opportunities are identified by customer account owners and works with Ingram Micro sales associates to assist in closing sales in a way that meets the vendor’s and Ingram Micro’s objectives. Maintaining sound knowledge of industry trends and technologies, the Market Development Executive is also called on to leverage their expertise as a technical product expert to develop and present sales proposals and build or position advanced solutions, programs and services to the client. Maintains consistent communication with all regarding key initiatives pertaining to account to further grow profitable business. Known as an expert in their field, the Market Development Executive may act as a lead to manage and coordinate complex customer/vendor requests requiring multiple associates’ attention and assists with training and support for Market Development Specialists.  Travel up to 50% (which may include international travel).

Your role:

  • As the vendor, vertical, or solutions strategist, the Market Development Executive identifies and proactively engages in strategic business opportunities primarily with customers and is accountable for achieving overall revenue/profit/market share objectives through active selling within assigned vendor, vertical and/or solution.
  • Builds and expands strategic relationships with customers and vendors
  • Proactive education, presentations, and selling of programs, products, services, promotions, and campaigns
  • Develops accurate financial (forecasting) and vendor/category plans in concert with BU/Divisional strategies
  • Partners and plans effectively with internal resources to ensure all areas of the sales process execute expectations
  • Identifies and analyzes new growth opportunities for revenue, profit and market share objectives and executes on strategic business plan

What you bring to the role:


Four-year college degree (or equivalent combination of education and additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems.

Critical Competencies:

  • Demonstrates Business Acumen: Analyzes industry data to develop strategies, makes cost-effective decisions, and evaluates the implications for other areas of the company
  • Takes Personal Accountability for Personal Excellence: Has high standards, continuously learns, solicits feedback, and looks for opportunities beyond own area of responsibility and expertise
  • Communicates Effectively: Actively listens to others, presents all of the information needed by an audience, shares information in a timely fashion, answers questions honestly, and is easily understood
  • Partners Effectively with customers and Vendors: Demonstrates an understanding that there are internal and external customers, knows who those customers are and what they need, and wins customers for life
  • Uses Influence to Execute and to Drive Ideas Forward: Is an effective negotiator, provides practical assistance to resolve conflicts, challenges others, and focuses on the goal rather than on who “wins”
  • Core Selling: Demonstrates fundamental best-practice behaviors that lead to superior, customer-focused sales results and performance; key behaviors include establishing trust with customers, flexing own style, and using an effective sales process
  • Advanced Selling: Demonstrates expertise in best-practice selling behaviors that lead to superior, customer-focused sales results and performance, provides effective feedback and coaching to sales Associates, inspires and challenges sales Associates to attain breakthrough performance, and removes barriers to effective customer service
  • Sales General: Is knowledgeable on the sales department’s role, policies, processes, procedures and how the sales department interacts with other departments; demonstrates an understanding of how to increase sales and the overall effectiveness of the sales function; and is equipped to represent the sales department at cross-functional events or in cross-functional projects.
  • Knowledge of Ingram Micro: Demonstrates an understanding of Ingram Micro’s structure, values, strategy, objectives, position and business processes; applies this knowledge to own daily work.

*Position may require travel, up to 50% of the time.

*Associate is to adhere to normal work hours when not traveling.

*Associate is to be on site in an Ingram Micro office when not traveling to events or customers. 

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  


Ingram Micro


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