Ingram Micro
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Software Engineer

Mumbai, MH, India
Job ID: 46613

Description

Technical:

  • Core Java, Multithreading, Collections, Exception Handling, JDBC, PL/SQL, JSP, JavaScript, JQuery, HTML 5, CSS
  • Performance & Tuning of J2EE application
  • Highly knowledgeable about Business Process Management(BPM) application testing, profiling and debugging.
  • Good to have Omniflow/ iBPS and Omnidocs BPM application.
  • Understanding of enterprise application architecture and java based web applications.
  • Hands-on Java/J2EE programming and diagnostic experience
  • Database Fundamentals & Querying Microsoft SQL Database. Knowledge of Oracle and/or SQL server, including the ability to write complex SQL queries

 Skills:

  • Excellent problem-solving and analytical skills including the ability to quickly identify, analyze, and resolve issues and system failures.
  • Excellent written & verbal communication skills (English)
  • Experience in incident management and problem management
  • Strong in analytical & troubleshooting skills
  • Analyzes trends and plan preventive actions for the repetitive incidents depending on the nature of the problem.
  • Prior experience as L3/L2 level support is a plus
  • Must be a self-starter, motivated, innovative, capable of, providing technical solutions.
  • Adaptability and ability to work under pressure.

 Others:

  • Own lifecycle of all tickets handled by team from receipt to resolution
  • Follow all documented procedures related to operations responsibilities
  • Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
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