Job Title: New Accounts Administrator
Be proactively responsible for the creation of customer accounts, completing a fully mapped process from checking the validity of the customer, reviewing the credit rating of a customer, and opening of the customer account in line with business processes, needs and priority weighting
Work beneath the Working Capital Manager, in a team of two, servicing a variety of business units, under the various rule sets that apply to each business unit.
The ability to communicate verbally and via e-mail is essential to the role and therefore the successful candidate must be fully proficient in English.
Responsible for making standalone decisions, whilst working as part of a team and delivering within set SLA’s, under pressure
The ideal candidate for this opportunity will have…
Basic knowledge of Outlook, Word and Excel
Who you are…
An ability to be open, honest, considerate, respectful, and courteous to all is essential to this job role. You will need to be capable of following set processes, whilst being able to consider the wider company needs and being flexible in your approach. In addition, confidence in making informed decisions and being held accountable is a must
•Customer Obsessed: Inherently understands customer needs and provides the best customer experience, placing the customer at the heart of business
•Team Collaborator: Work across internal and external teams of all levels to proactively support the customer, whilst managing stakeholder expectations
•Business wisdom: Understanding of the customers’ business outcomes how you can support the customer
•Results Driven: Working within set SLA’s, whilst providing a first class service
•Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience.
Who we are…
Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.
Enabling our partners and vendors to operate more efficiently and successfully in the markets they serve, we are proud to be associated with names such as Microsoft, Apple, Cisco, Hewlett–Packard and Lenovo.
With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great customer focussed people. We look forward to your application!