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Global Business Process Analyst

Irvine, CA, United States
Job ID: 47209

Description

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global populationwe have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.

Why Choose This Role? Below are a few reasons!

  • Team discussions with global partners
  • Exposure to executives in this department 
  • Career Development 

As a Global Business Process Analyst, you will be an integral part of the Recurring Revenue team at Ingram Micro.  As industries shift to subscription models, Ingram Micro is strategically building processes and technology to support this growth.  This top digital initiative is transforming the way we sell, manage, and support our Technology Services business.  In this role you will help shape and deliver value-added processes and technology to our global team and partners.  

 Position Summary: 

  • Partner with cross functional teams to analyze and document existing processes, recommend optimal solutions, and implement new improvements. 
  • Support efforts to scope, document, and analyze business requirements to create epics and manage technical backlog while meeting project goals and metrics. 
  • Conduct quantitative analysis to perform data, cost and benefit, and/or process measurement analysis. 
  • Develop, update, or modify training documentation and execute various administrative duties related to training, such as scheduling classes, organizing enrollment, tracking and reporting progress  
  • Support general Project Management tasks, such as time keeping, onboarding, budgeting, scheduling. 
  • Basic understanding of general Supply Chain or Accounting concepts 
  • Create and deliver presentations and reporting on project status and plan 

What you bring to the role: 

  • Comfortable with presenting to audiences at various levels within the organization. 
  • Entry-level professional individual contributor on a project or work team.  
  • Follows standard practices and procedures in analyzing situations or data. 
  • Uses company standard policies and procedures to resolve issues.  
  • Typically requires a four-year college degree or equivalent experience and 0-2 years functional experience.  

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. 

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

 

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