Ingram Micro AB is looking for a new member to join our team in Sweden. A natural born leader that understands customer pains and needs. A person with a talent for developing and implementing business processes that in close cooperation with sales, drives customer experience in order to exceed customer expectations every single day. In short, we are looking for a:
Customer Experience Manager
As Customer Experience Manager at Ingram Micro AB in Sweden, you will be overall responsible for developing, maintaining and upholding relevant processes for the approximately 30 sales support specialists and their managers in Stockholm and Göteborg. Processes that will ensure that our customers are offered a market leading customer experience that exceeds their expectations.
The position is newly established and of the outmost strategic importance to our overall customer success and growth. The responsibilities include:
The perfect candidate
The ideal candidate for the position as Customer Experience Manager is an experienced business development leader that understands customers’ needs and pains and how to develop and implement business processes that address these throughout the customer journey. Key requirements on a successful candidate include:
For the perfect candidate Ingram Micro AB offers a dynamic and ever evolving workplace in a fast-moving industry. Short procedures for decision making with all the possibilities to make a difference and great colleagues that help make every day a great day.
The company. Ingram Micro AB
Ingram Micro is a modern business enabling and value-add focused technology distributor that is at the center of the technology industry. A distributor that dares to be different and is different. Ingram Micro AB in Sweden is part of our Nordic organization with six offices in four countries, 350 employees and an annual revenue exceeding $1.3B.
Ingram Micro is the world´s number one technology distributor, the market leader in Sweden and number three in the Nordic Region. But we are also a company with depth that want to make a difference for our people and our customers.
Our vision is to change the world around us through the distribution of technology. To achieve this, we make opportunities come alive for people and businesses every single day by realizing the promise of technology. We turn potential into business. Our Nordic core values are “Passion for Business”, Trustworthy” and “Positivity”.
Sounds interesting? Please click on this link https://app.jobvite.com/j?cj=oiL4gfw7&s=LinkedIn to apply for the role.
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