Associate Professional, ERP Applications

Description

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. 

Job Description:

• 2+ yrs of SAP OTC experience
• Good understanding in OTC Sales and Billing process
• Able to interact with business to understand business requirements and solution design related to OTC process
• Ability to work directly with the team to define business requirements. 
• Team player capable of managing multiple priorities and meet closely-spaced, ambitious timelines
• Excellent communication and lead level skills
• Good Knowledge of SD  who can work with SD team in handling Sales and BIlling Processes.

BEHAVORIAL COMPETENCIES:

Communication

• Expresses ideas, details, information, etc. clearly and concisely in oral and written form.
• Listens attentively to others and helps them articulate their requests, concerns, or issues.
• Communicates honestly and openly in a way that shows value and respect for others.
• Tailors the content and medium of communication to the audience, and provides clear answers to questions. Provides others with sufficient information to complete tasks or projects.
• Produces documents that are clear, concise and grammatically correct.
• Comfortable in presenting various levels on information to highest levels of executive staff members
• Solicits and readily accepts constructive feedback.
• Presents feedback to others in a tactful manner.
• Maintains composure when addressing an adversarial or hostile audience.
• Addresses conflict directly, confidentially, and appropriately.
• Accepts individual/team responsibilities and meet commitments. Takes responsibility for own performance and actions.
• Can interact with  internal and external business and IS representatives adjusting the level of communication to the audience.

Develops Innovative Practices and Works as a Team Member

• Recognizes when it is appropriate to challenge the status quo and when it is not.
• Supports team decisions to implement changes, suggestions, improvements, and solutions.
• Encourages and supports the exploration and application of best practices
• Enthusiastically participates in cross-functional efforts.
• Shares resources across teams to benefit the company’s goals.
• Develops proactive working relationships across departmental/organizational boundaries.

Acts with Integrity & Respect

• Prevents personal conflicts from interfering with his/her objectivity.
• Consistently arrives on time for meetings and appointments.
• Accepts responsibility for the results of his/her decisions and actions.
• Behaves in a way that is consistent with Ingram Micro’s values.
• Communicates important information without compromising confidentiality.
• Encourages diverse perspectives when discussing issues.

MENTAL AND PHYSICAL DEMANDS:

• Solves complex problems where development of new solutions, methods, and systems will result in a major impact on the department’s overall success.
• Analyzes problems quickly and develops business solutions to complex problems.
• Performs efficient and effective analysis and complete task level activities.
• Analyzes current methods and procedures, recommends and implements improvements.
• Daily sitting, focusing on and operating a personal computer or terminal keyboard for over 60 minutes at a time.
• Communicates by telephone for up to 120 minutes at a time on a daily basis.
• Writes using pen/pencil or personal computer keyboard for up to 120 minutes at a time on a daily basis.
• Reads printed words and numbers in printed form and on computer/terminal monitor.
• Ability to travel by car, train and/or air.

ENVIRONMENT:

May be required to work in an office environment, with or without air conditioning and fluorescent lighting. May also be required to spend time in a distribution center, without air conditioning. Some geographies may have remote office conditions of lower standards than the home country.

THIS IS NOT AN EXHAUSTIVE LIST OF DUTIES AND RESPONSIBILITIES