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Resource Planning Analyst (2nd shift)

Plainfield, IN, United States
Job ID: 47385


Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.

2nd Shift (Airwest Location)



Responsible for wave planning and releasing of outbound orders to operations to meet contractual agreement with customers.  Accountable for resolution of issues that delay or prevent customer orders from shipping on time.  Analyzes root cause failures and reports as necessary.  Communicates regularly with Ops managers, supervisors, team leads, material handling, and sales regarding outbound orders.  Consistently assists Operations in analyzing product teams, re-slotting and efficiently increasing pick times and product floor. Proficiency in the use of WMS and freight management tools required.


Major Essential Functions:


  • Plan and release all outbound orders shipping same day to customer SLA’s
  • Analyze all order discrepancies and collaborate with other areas in operations for timely resolution to meet customer expectations for orders shipping same day
  • Configure forward pick locations for materials to proper min/max level and set appropriate replenishment levels to ensure efficient flow of materials to and from location
  • Log all planning activity to ensure correct reporting of orders planned, orders released and pick commands generated for totals and by pick area
  • Communicate any systemic problems immediately to appropriate parties to ensure timely resolution
  • Communicate sudden spikes in or other abnormal volume to operations staff as a proactive measure so preparations can be made to adjust labor accordingly
  • Daily communication with all areas of operations on issues that impact efficient flow of orders shipping same day
  • Coordinates movement of product for unique events as a proactive measure with information supplied by Sales
  • Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times


Minor Essential Function:


  • Provides support to receiving staff to ensure materials are properly configured for receipt
  • Learn and understand the issues and functions of kitting as it relates to resource planning, which includes, but not limited to, creation of kit jobs, planning of kit jobs, setting of label formats, creation of BoM’s and creation or modifying of assembly work plans
  • Learn and be able to process orders through TMS
  • Learn other areas of operations so as to assist in problem resolution
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and/or management based on our fluid business demand


Qualification Requirements:

  • MS Office skills (Word, PowerPoint, Access and especially Excel) required
  • Bachelor of Science or Administration degree in supply chain, accounting or business administration preferred
  • Up to 3 years prior experience in high volume specialized distribution required
  • APICS Preferred
  • Strong communication skills, both written and verbal required.
  • Pre-employment drug screen

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to: sit, and use a PC for long periods of time.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  


Ingram Micro Commerce & Lifecycle Services
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