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Sr. Manager, Marketing Communications

Williamsville, NY, United States
Job ID: 47850


Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.

CloudBlue, an Ingram Micro business, is the world’s largest cloud platform provider that orchestrates B2B ecosystems by enabling management of traditional and digital products and subscriptions, quickly onboarding, and integrating with partners, and scaling globally with a single platform. CloudBlue is the result of $500 million in investments, and our entrepreneurial scope means we operate with the agility of a high growth start-up, but with the confidence and backing of Ingram Micro.

Your role:

We are seeking a seasoned senior marketing manager to build and lead our corporate communications, PR and brand team globally for CloudBlue. This is a new role with a huge opportunity to build and grow. This person will develop and drive CloudBlue’s communications strategy and execution, leading public relations, community relations, and brand strategy functions. Success in this role depends on the ability to synthesize many sources of intelligence into an actionable plan and marshal organization-wide support for the plan through clear, persuasive communication. The right person for this job will be an enthusiastic, self-starter who is excited to drive creativity throughout our CloudBlue marketing strategy.

What you'll be doing: 

  • Develop a coordinated, enterprise-wide corporate communications strategy
  • Infuse creativity into the CloudBlue brand and voice, ensuring that our brand provides a competitive advantage in key markets and long-term value to the business
  • Set measurable objectives for the communications function and oversee achievement and measurement of communication goals
  • Lead corporate media/public relations efforts at a global and regional level
  • Oversee existing agencies and the selection of new agencies, and manage these critical relationships
  • Coordinate corporate/community affairs functions
  • Work with our digital team to develop corporate social media strategy and governance
  • Develop a deep understanding of CloudBlue’s overall strategy, target audience, and customer base in order to develop effective messaging
  • Help the organization understand how the brand informs customer experience and any disconnects in how it is portrayed in various customer segments or phases of the customer lifecycle
  • Maintain a logical brand architecture and develop a rules-based approach to introduce new solutions
  • Align and collaborate with Ingram Micro Cloud and Ingram Micro corporate communications and PR teams
  • Drive strategy for content creation to support campaigns and regional marketing, providing clear direction to copywriters to bring new content to life

What you bring to the role:

  • 8+ years of relevant work in communications, branding or related experience, preferably in B2B and tech/software
  • 2+ years of marketing leadership
  • Hands-on corporate public relations experience, ideally within the same or similar industry
  • Implementation and management of global brand guidelines
  • Management of large onsite and offsite teams collaborating on complex projects
  • Management of communications to multiple complex stakeholder groups at a local, regional, national and (if applicable) international scale
  • Selection and oversight of communications agencies
  • Previous demonstrated linkage of communications efforts to an organization’s broader campaign plan
  • Compassionate leader who is purposeful with their engagements with the team
  • Proactive, self-starter with enthusiasm for challenges
  • Ability to work with ambiguity and unexpected change
  • Bachelor’s degree in marketing, communications or related field

Please be prepared to pass a criminal background check and drug test.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

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