Plainfield, IN, United States
Job ID: 47706
Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.
This position is located at our Airwest facility, 2301 Reeves Rd, Plainfield, IN 46168.
What you bring to the role:
Established and productive professional individual contributor with relevant experience in Training and Auditing. Works independently with general supervision and can influence others within the job area through explanation of facts, policies, and practices.
o Responsible for the development, design, implementation, and delivery of multi-level department training programs for internal personnel.
o Programs are designed to improve overall productivity and support the teams' goals and objectives.
o Identifies program needs, obtains technical data, schedules programs, and maintains training records.
o Ensures that training programs delivered meet client needs.
o Evaluates training delivery and provides feedback.
o Coach attendees and provide skills assessment evaluations to management.
o Utilizes most appropriate learning methods including just-in-time training, self-study, computer-based training, simulation, and hands-on class exercises.
o Monitors overall effectiveness of training programs.
o Deliver training programs (outsourced and/or in-house)
o Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)
o Conduct training needs assessment and identify skills or knowledge gaps that need to be addressed
o Maintain updated curriculum database and training records
o Manage and maintain in-house training equipment
o Design, prepare and order educational aids and materials
o Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
o Gather feedback from trainees after each educational session
o Partner with internal stakeholders and liaise with experts regarding instructional design and content
o Audit internal departmental standard operating procedures and work instructions
o Proven work experience as a Training Coordinator, Trainer, Training Facilitator, or similar role
o Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
o Advanced organizational skills with the ability to handle multiple assignments
o Strong communication skills
o Experience using company standard policies and procedures to resolve a variety of issues.
o Ability to consult with Senior/Specialist staff members on some technical issues.
*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.