Ingram Micro
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Customer Support Specialist with Italian

This job posting is no longer active.

Sofia, Bulgaria
Job ID: 47853

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Description

Ingram Micro. It is all about the people

35 thousand people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider. We respect our associates’ imagination, personality, and self-expression. We are a team of 1100+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development.

Feel free to be who you are without fitting in a box. We ensure space for diverse talent to grow and believe that business grows because people are its engine.

Wherever you are on your career path, we will help you keep going forward!

Upgrade your talent by:

• Working in Customer service 
• Written communication with corporate customers and business partners
• Investigation and improvement of customer claims up to approved authority levels
• Liaising with carries and interacting with other departments to resolve customer situations
• Negotiate returns of defective goods with vendors
• Working in an international and dynamic environment 

You'll be a great fit if you have:

• Good level of command of Italian and English
• Communication and problem solving
• Multitasking 
• Meeting tight deadlines
• Basic knowledge of MS Office

• University degree is considered an advantage
• Work experience in the field of support/customer service or data entry is an advantage

Ingram Micro
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