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Red Hat Presales Engineer

Mexico D.F., Mexico
Job ID: 47838

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Description

As our Presales Engineer, you will be responsible for partnering with our customers, our vendor partners, and the teams within Engineering Department. As an experienced technologist, you will be able to help shape and execute a strategy to build mindshare and adoption of Red Hat Solutions within our partners and their customers. The ability to understand customer missions and requirements and map those requirements to technology is critical for this position.

Job Functions

  • In partnership with our sales team, formulate and execute on the technical component of the sales strategy to exceed revenue objectives through the adoption of Red Hat Solutions.
  • Act as a Subject Matter Expert (SME) for Red Hat Solutions.
  • Design technology solutions from customer and partners information
  • Produce Architectures and Bill of Materials (BOMs)
  • Map technical and business value to longer term goals or projects within the customer's business model
  • Build deep relationships with customer technologists, Engineering team members, and partners so they can understand, position, and adopt Red Hat Solutions
  • Demonstrate Red Hat Solutions through presentations, demonstrations, proof of concepts, and briefings
  • Possess the technical experience needed to maintain a lab environment
  • Maintain technical and functional relevance through continuous learning (training) and participation in partner events and industry days
  • Capture and share knowledge across the Engineering community
  • Other job related duties as assigned

Minimum Qualifications

  • Technology-related Bachelor's Degree and +3 years relevant technical work experience
  • Strong customer focus
  • Systems Administration and Enterprise Architecture
  • Strong multi-tasking skills
  • Compute, Database, and Storage
  • Networking and Security
  • Virtualization and Cloud Infrastructure-as-a-Service
  • Backup, Disaster Recovery, and Continuity of Operations
  • Infrastructure-as-Code(IaC), scripting, automation, and workflows
  • IT Infrastructure Library (ITIL)
  • Effective written and verbal communication skills
  • Ability to collaborate with team members in a fast-paced environment
  • Ability to prioritize and organize tasks to meet project deadlines

Preferred Qualifications

  • Can be added to and updated, and these will NOT be minimum qualifications
  • Excellent interpersonal skills with the ability to communicate effectively across internal and external organizations
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Excellent customer service skills and the ability to manage obstacles
  • Strong written communication skills
  • Strong analytical skills (i.e. requirements capture)
  • Positive presence, credibility and enthusiasm with the ability to influence customers
  • Ability to take complex technical topics and explain them to non-technical audiences
  • One or more of the following certifications:AWS Certified Architect/SysOps/Developer – Associate Red Hat Certified System Administrator CISSP

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