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Cloud Vendor Manager, UCC

Irvine, CA, United States
Job ID: 48098



Are you an innovative business exec. looking to combine your skills in marketing, operations, and strategy to be a “General Manager” of your own business?  Do you have a passion for setting the strategy and then ‘rolling up your sleeves to ensure it’s executed? 

If so, join our Ingram Micro Cloud team where you can excel as a Cloud Vendor Manager for our UCaaS segment. 

IT service providers around the world turn to Ingram Micro Cloud to help build and deliver the cloud solutions that power their businesses.  Today, Ingram Micro Cloud delivers the world’s broadest, fully automated marketplace of cloud services.  By leveraging our hyperscale cloud platform combined with an infinite ecosystem of cloud solutions from tech innovators and our expertise in go-to-market support – we’re committed to helping our community of partners grow faster than any others.  With proven expertise in SaaS, IaaS, UCaaS, IoT and security, we invite visionaries to join our team and make an impact on this fast-growing industry.

Ingram Micro’s Cloud Vendor Manager (CVM) role is a unique and exciting opportunity that enables you to run your business and directly impact all the factors that dictate your success. On our team, a CVM owns the creation of the overall strategy for their vendors, including embedding that strategy in our sales and marketing plans, to ensure we are aligned and achieving our financial metrics.

At a high level the CVM is responsible for:

  • Developing & executing the strategic go-to-market plans for the targeted products/services.
  • Intimate understanding of the financial drivers and KPI’s of the strategic plan.
  • Aligning the strategic plan with Marketing and setting the plan in motion.
  • Providing Sales with the guidance and enablement for the strategic plan to ensure execution.
  • Partnering with Product Development and Business Ops. to ensure alignment to the strategic plan, including pricing decisions.
  • Adjusting the strategic plan for new product launches and competitive landscape changes.
  • Vendor relationship management
  • Exceeding the Revenue and Profit plans for the targeted products/services.

This role is critical because the CVM determines how we engage and grow our UCaaS business. You are expected to challenge the status quo and you’re empowered to transform the business as needed. This is a fast-paced team and we need people that can lead transformation, in a fun and engaging way.


  • Bachelor's degree required, Master’s degree (or equivalent experience) preferred.
  • 7-10 years’ experience including managing account relationships, executing successful growth strategies and cross-functional project management.
  • Experience with UCaaS / Cloud-based voice solutions is a plus.
  • Experience with financial metrics/tracking.
  • Ability to travel 20% - 40% of time.

About You

  • You have a passion for helping other businesses succeed.
  • You can see ‘the big picture – and you can put it into a plan.
  • You have experience earning the trust of other stakeholders
  • You’re a team player.
  • You have a strong sense of ownership and pride in the quality of your work
  • You’re a quick learner and able to connect the dots in complex environments
  • You understand B2B technology and B2B technology resellers, SI’s and MSP’s
  • You know how to build and communicate a scorecard for your business.
  • You are highly analytical.
  • You have a “can-do” attitude.

Join us in our continuous quest to grow a diverse and extraordinarily innovative team! 

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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