Sr Software Eng., MidAppDevt-IND

Description

EXPERIENCE: 3 - 6 Yrs.

QUALIFICATION: Computer Science Engineering Degree or Equivalent

Mandatory Skills and Abilities:

1. Expert level knowledge in Tibco Administrator, TIBCO EMS,TIBCO RV, TIBCO Sub-Station, TIBCO HAWK,MFT, SOA .
2. Expertise in Migrations, Upgrades, Installation, Trouble shooting and support of Tibco components  .
3. Good understanding of REST and SOAP based Web Services.
4. TIBCO BW administration and scripting deployments, performance tuning and trouble shooting.
5.           Expertise in implementing SOA concepts by designing and developing Web Services using WSDL, SOAP and Service palettes using SOAP/HTTP and SOAP/JMS with TIBCO Business Works.
6. Supported 24/7 for the L1/L2 model of the Production supports by leading and taking ownership all activities, analyzing issues and providing the accurate fixes.
7. Sound knowledge of working with enterprise databases e.g. Oracle, SQL Server etc.
8. Hands on experience with Unix/Linux and shell scripting.
9. Experience in major API management tools e.g. Tibco Mashery, Akana, Mulesoft and Google Apigee etc.
10. Solid understanding of EAI SOA and Object-Oriented analysis and design concepts/patterns.
11. Experience in incident management and problem management.

Technical & Analytical:

1. Provide high quality technical support for Supply Chain and Logistic applications support including Middleware/ERP and other technologies as required.
2. Taking ownership of technical issues, acting to resolve problems, troubleshooting and working with our other groups like infrastructure, networking, database, process groups to resolve the issues.
3.           Participate in server maintenance activities
4. Resolving escalated customer complaints without the need for team lead intervention.
5. Documenting troubleshooting and problem resolution steps.
6. Participation in providing training to customers as required.
7. Researching technical issues and filling reports regarding issues.
8. Report defects or offer suggestions for product improvement. Through their investigations, contribute to product knowledge and help make future technical support easier.
9. Support Engineers will be required to be on- call 24x7 on a rotating basis throughout the year.
10. Troubleshoot technical issues and provide hot-fix to make system stable.
11. Contribute to Disaster Recovery plans and procedures.
12. Contribute to Quality Assurance processes and ITIL process adherence including following change management, incident management and problem management procedures.