Ingram Micro
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Director, IT Shared Services Center

Taguig City, Philippines
Job ID: 48194



Responsibilities The Director, infrastructure service delivery Manila is a multi-faceted position that requires an individual able to manage the IS Infrastructure teams reporting to the VP, GIO role. This role will also need to manage 100-150 associates in a matrix organization, and will carry responsibility for human resources, facilities and finance in conjunction with the respective technical and delivery functions. In addition, the Director, infrastructure service delivery, Manila plays a key role in promoting Ingram Micro as a brand since a solid recruitment strategy is critical for growth and sustainability. As the Director, Infrastructure service deliveryManila the individual is ultimately responsible for successful operation of the Infrastructure teams in Manila, setting and monitoring delivery processes, sourcing,management and development of staff.In addition the role requires the Director, Infrastructure Service Delivery Manila to have final responsibility for controlling costs, and costs per FTE. Achieving quality, productivity and service delivery is the priority of the Director, Infrastructure Service Delivery Manila. Requirements Education: BA/4 year degree or Equivalent Experience: Six years senior management experience, preferably in Delivery Center/ Shared Services
Ingram Micro


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