Sr. Associate, Program Management-PHL (CLOUD)

Description

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.

With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Position Summary:

• Responsible for planning and managing programs to meet product delivery, quality, customer service, cost and revenue goals.
• Acting as team leader, coordinates team efforts in assigned accounts/territories.
• Ensures revenue growth, account penetration and customer satisfaction.
• Reviews requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules.
• Ensures clear communication and timely resolution of issues.
• May participate in the development of strategies pertaining to program.

What you bring to the role:

• Recognized skilled specialist in job area.
• May be responsible for leading daily operations.
• May train, delegate and review the work of lower level employees.
• Problems typically are not routine and require analysis, judgment and initiative.
• Makes minor adjustments and enhancements to working methods to improve effectiveness of area.
• Provides administrative or technical support at a specialist level.
• Incumbents are highly proficient in a broad range of activities related to their job.
• May act as a lead or mentor to more junior technical or administrative support personnel.
• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
• Makes recommendations for new procedures.
• Incumbents independently perform a wide range of complex duties under general guidance from supervisors.
• Known in the department/group as the “knowledge base” of information.
• Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader.
• Two year college degree or equivalent experience and minimum five years’ functional experience. OR HS diploma or equivalent and a minimum 8 years of functional including 4 years position specific experience.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.