Ingram Micro
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Customer Service , Logistics

This job posting is no longer active.

Eastern Creek, NSW, Australia
Job ID: 48719

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Description

Accelerate your Customer Service career

At Ingram Micro we believe our people are our most important asset. This is why on top of an above market salary package and career development opportunities, we also provide:

  • A hybrid working environment
  • access to staff purchase discounts at a wide range of retailers
  • birthday leave
  • professional and personal development programs enabling broad career opportunities

 

Ingram Micro is a global broad-based IT distributor, serving more than 150 countries on six continents with the world’s most comprehensive portfolio of IT products and services.  In Australia, our Contract Logistics division is on a significant growth curve, with new facilities, broader service offerings and new partnerships being built in 2022.  As such, this is an exciting time to join and be an integral part of that journey.

We are looking for committed, energetic and ambitious people to join our Service Delivery Team providing exceptional service to the high profile and outstanding Customers that we support.

Key responsibilities will include but are not limited to: 

  • Being the key point of contact for one or more of our key customers
  • Building trusted relationships with our Customers and Account Managers
  • Working with our Logistics Operations Teams to align priorities and execute to plan
  • Problem solving and critical thinking to support the challenges that our Customers face
  • Compiling and submitting reporting to our customers on our warehouse and transport performance
  • Identifying and contributing to how we can constantly serve our Customers better

 

The successful candidate will have: 

  • 3+ years experience within a Logistics environment in a Customer engagement role 
  • Excellent communications skills both written and verbal 
  • Experience working with systems such as SAP, WMS or the demonstrable aptitude to quickly learn new systems 
  • Intermediate skills in MS Office
  • Demonstrable passion for delivering a positive customer experience
  • An ambition that treats this opportunity as the first step in an exciting career development journey

 

Ingram Micro is committed to being a great place to work and as such we support and promote a flexible working environment that provides the platform for our Teams to achieve their best.

To apply for this position please click on “Apply Now” apply online

 

 

 

Ingram Micro is a global broad-based IT distributor, serving more than 150 countries on six continents with the world’s most comprehensive portfolio of IT products and services.

In Australia, our Contract Logistics division is on a significant growth curve, with new facilities, broader service offerings and new partnerships being built in 2022.  As such this is an exciting time to join and be an integral part of that journey.

At Ingram Micro we believe our people are our most important asset. This is why we endeavour to create a positive and rewarding environment for our teams.

On top of a competitive salary package and career development opportunities, we will also provide:

  • access to benefits such as a staff purchase policy
  • annual paid picnic day and
  • membership of a staff benefits scheme
  • a wide variety of ongoing, professional and personal development programs that will enhance current job performance and prepare for future opportunities within the business. 

 

We are looking for committed, energetic and fun-loving people to join our Service Delivery Team providing exceptional service to the high profile and outstanding Customers that we support.

Key responsibilities will include but are not limited to: 

  • Being the key point of contact for one or more of our key customers
  • Working with our Logistics Operations Teams to align priorities and execute to plan
  • Problem solving and critical thinking to support the challenges that our Customers face
  • Compiling and submitting reporting to our customers on our warehouse and transport performance
  • Identifying and contributing to how we can constantly serve our Customers better
  • Building trusted relationships to support securing our customer over the long term

 

The successful candidate will have: 

  • 3+ years experience within a Logistics environment in a Customer engagement role 
  • Excellent communications skills both written and verbal 
  • Experience working with systems such as SAP, WMS or the demonstrable aptitude to quickly learn new systems 
  • Intermediate skills in MS Office
  • Demonstrable passion for delivering a positive customer experience
  • An ambition that treats this opportunity as the first step in an exciting career development journey

 

Ingram Micro is committed to being a great place to work and as such we support and promote a flexible working environment that provides the platform for our Teams to achieve their best.

To apply for this position please click on “Apply Now” apply online

Ingram Micro Commerce & Lifecycle Services
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