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Senior Manager, Business Development

This job posting is no longer active.

Williamsville, NY, United States
Job ID: 48898



Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become one of the largest technology distributor with operations in 59 countries and more than 35,000 associates.

We offer a hybrid work environment - the employee can work from home up to 3 days per week.

Position Summary:

The Sr Manager, Business Development is a people leader and will be responsible for the growth and development of our Sales team, supporting our US Global Partners. This role will also serve as a point of escalation for issues and facilitator of opportunities within the base, requiring a firm competency in listening, assessing, and solution planning.

Job Responsibilities:

  • Manage the inside sales representatives team, ensuring the team drives overall growth and efficiency for our aligned global technology partners.
  • Create and manage growth strategies for assigned clients to drive revenue growth and achieve assigned business goals
  • Prepare monthly, quarterly and annual sales forecasts
  • Implement client and partner joint business plans, along with improvements based on customer feedback and engagement
  • Develop and sustain relationships with assigned client sales teams, sales management, and other relevant client business contacts
  • Develop and implement client sales activity plans with account management team and client team
  • Ensure the team has a progressive overall engagement plan established, that meaningful KPIs are identified and met, and that they fully utilize all critical systems and processes effectively (IM360, Sales Gym, etc).
  • Foster a productive relationship with cross functional (internal) such as Credit, Customer Service, Operations, our BU’s, and the greater GPE Global teams
Core Competencies:
  • Effective display of Leadership, coaching and development capabilities
  • Demonstrative experience in driving a positive CX
  • Experience in managing customer escalations, and issue resolution
  • Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
  • Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
  • Ability to manage multiple, competing priorities simultaneously
  • Extreme attention to detail and willingness to roll up your sleeves
  • Ability to thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel
  • Direct customer account management experience
  • Experience in leading teams and people
  • Experience in target setting, coaching, development
  • Experience in managing quota and successful achievement of sales targets
  • Preferred experience in utilizing Ingram Micro systems (Impulse, IM360, etc)
Job Requirement:
  • People management experience
  • Field sales or inside sales experience
  • Global account experience preferred, not required
  • Bachelor’s degree required

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.  Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment. 


Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  



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Ingram Micro

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