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Sr. Associate, Operations-EGY

Cairo, Egypt
Job ID: 48830



Who are we?

Ingram Micro touches 80% of the technology you use every day with our focus on Technology SolutionsCloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

We are highly committed to expanding our business across Middle East, Turkey, and Africa regions. To achieve our ambitious goals, we need talented people to join our go-to-market Sales   Presales, Sales and Business Development) and Marketing teams. Our business is focused on resellers in the Business-to-Business space (B2B).

In this job of Operations – Cisco, you will be working on the sales activities of complete Cisco vendor product portfolio complying with the company and government policies.

Job Summary:
The Sales Coordinator is responsible for Moderate to complex functions of Order Management and for executing job duties with speed and accuracy in a fast-paced environment. In addition to servicing the customer, the Coordinator provides assistance and support to other members of the Sales Organization and Sales Support Teams, and Management. The Coordinator organizes and sets priority of their assigned order entry workload for efficient execution. When appropriate, escalates issues and orders to a senior member of the Sales Organization and/or Management.

What will you do?

  • Consolidate quotes for AMs and share pipeline with Management.
  • Weekly commit consolidation and reporting to Cisco.
  • Shipment update and communication.
  • Prepare backlog file.
  • Promotion tracking and results validation.
  • Aging report analysis and alerting management on items crossing aging threshold defined by management.
  • Order Processing


  • Moderate to advanced personal computing or keyboarding
  • Basic to moderate knowledge of Excel required
  • Possesses a high degree of confidence and positive attitude
  • Effective oral and written communication skills and good command of English language and grammar necessary
  • Communicate effectively by telephone and in group meetings and discussions.
  • Ability to give and receive information accurately
  • Partner effectively with assigned teams/managers 


Which Talent do you bring?

  • Excellent communication and negotiation skills.
  • Business acumen with a problem-solving attitude.
  • BSc degree, and very good level in English language.


  • Change Agent.
  • Results Oriented.
  • Judgment & Decision making.
  • Customer Impact top of mind.
  • Collaboration and Influence.

What's in it for you?
You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get opportunity to work with passionate team members and stay connected as one family. 

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer.  We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results, Integrity, Imagination, Responsibility, Courage and Talents.


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Sr. Associate, Operations-EGY

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