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Technical Writer - 3PL/Distribution *Hybrid

Irvine, CA, United States
Job ID: 48872

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Description

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates. 

 

COULD BE LOCATED IN: Irvine, CA, Dallas/Ft Worth, TX or Buffalo, NY

 

The Technical Writer is responsible for developing a broad range of documents for supply chain and logistics solution proposals, procedures, RFP responses and presentations.

  • Responsible for gathering, composing, and editing technical information into clear, concise, readable documents for both technical and non‐technical audiences.
  • Focus on leading efforts towards continuous proposal template updates and maintain an accurate and quality library of proposal writing for quick response processes. 
  • Lead efforts to continuous improvement of technologies to support proposal writing.  
  • Assumes a distinct and highly visible interdepartmental function but also performs mission critical tasks. Operate with the Project Management team and functional area experts under the supervision of the Senior Manager and/or Sales Director.

 

Roles and Responsibilities:

      Perform writing, editing, and formatting services for executive management, functional management, and proposal management teams.

      Research, develop, and write content for proposal documentation and supporting materials in supply chain and logistics solutions

      Supervise the development edits and deliver final documents that meet policy standards such as industry technical writing standards for grammar, punctuation, and sentence form and structure.

      Conduct audience analysis to identify the needs of the users, and interview subject matter experts to ensure technical accuracy and determine the format of documentation.

      Provide development of document plans, style guides, content specifications, information mapping, manuals, processes, proposals, and reports.

      Organize, develop, and compose clear, concise, and readable technical documents that may include diagrams and flow charts and graphics that must be captured and manipulated to support content.

      Prepare time-phased proposals and task reporting metrics in support of project assignments.

      Submit outlines and drafts for reviews, and schedule meetings with SMEs to obtain comments and actionable items from reviews to include in the technical content.

      Administration and process improvements with Qvidian Proposal Writing Tool

      Organization of SharePoint, document control, New Business Qualification and Resource assignments

Job Requirements:

      Superior writing and communication skills with demonstrated knowledge of style guides

      Advanced expertise in Microsoft Office (Word, Excel, PowerPoint) SharePoint (REQUIRED) and Qvidian (A PLUS)

      Knowledge of Supply Chain, distribution, logistics industry highly desirable

      Flexibility regarding schedule and task switching to meet deadlines and experience handling multiple complex projects simultaneously in various stages of production

      Ability to translate ambiguous ideas, technical data, and complex information into straightforward, effective, and easily digestible documents or descriptions

      Capability to balance team and individual responsibilities, exhibiting objectivity and openness to others' views, and giving and welcoming feedback

      Effective prioritization skills with the ability to plan for additional resources, sets goals and objectives, properly organize tasks, and develop realistic action plans

      Strong organizational and problem-solving skills with an ability to work independently and/or with a variety of subject matter experts

 

 

Qualifications and Educational Requirement

 

      BA/BS in Marketing, Communication, or English (highly preferred but not required)

      Minimum of 3 years of years minimum of related experience in technical or analytical writing

      Understanding of supply chain, 3PL, and/or distribution

      Outstanding written communication skills; Self-starter; Well-organized, detail oriented with excellent follow through; Goal oriented and driven to succeed; Accepts no excuses and highly motivated; Honest, fair, and able to build trust.

 

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

 

 

BENEFITS OF WORKING FOR INGRAM MICRO

  • Medical insurance available immediately upon hire, no waiting period!
  • 401K is vested immediately
  • Casual work attire, jeans allowed
  • Tuition Reimbursement
  • Career Development
  • A Company Culture rich in our Vision and Values
  • Open Door Policy
  • Company Observed Holidays
  • Discount Programs that include wellness, technology, retail, and more!

 

** Must be a US Citizen or legal to work in the US without sponsorship.

***H1B Sponsorship is not available at this time for this position***


Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

 

#LI-KS1

#LI-Hybrid

 

Ingram Micro Commerce & Lifecycle Services
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