Ingram Micro
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Coordinador de Servicio al Cliente (Reemplazo de Maternidad)

This job posting is no longer active.

Bogota, DC, Colombia
Job ID: 49210

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Description

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012. 

Esta posición tiene como fin la satisfacción del cliente. Se encargará del área como tal (Servicio al Cliente) y será responsable de llevar a cabo las actividades y estrategias que garanticen una cultura “Customer Centric”, así mismo será responsable de las garantias, doas y notas de credito

 

 

Major Responsibility:      Estrategia clara y concisa de la cultura Customer Centric, identificando al interior de la empresa cuales son los procesos clave que afectan la satisfacción del cliente y generando planes de mejora en conjunto con las demás areas

 

Supporting Actions:      Atención de PQRS / Asistencia a Clientes / Elaboración de Certificados / Supervision de Garantias / Supervision de Notas Credito

 

End Results:                   Satisfacción del cliente

Ingram Micro
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