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LATAM - Data Recovery & Virtualization Pre-Sales Engineer

This job posting is no longer active.

Mexico City, Distrito Federal, Mexico
Job ID: 49794



Job description

Title: LATAM - Data Recovery & Virtualization Pre-Sales Engineer

Brief description: Pre-Sales Engineer for Latin America in charge of promoting all Data Recovery and Virtualization solutions.


  • Bachelor’s degree in Computer Science or related field, or experience according to the profile requested.
  • Excellent written and verbal communication skills.
  • Excellent listening skills and presentation skills.
  • Strong organizational and problem-solving aptitude.
  • Demonstration of critical thinking capabilities is a must.
  • Ability to work in a team environment, maintain a high level of accuracy while handling large quantities of information, multi-task, respond positively to rapid change, perform with a strong sense of urgency, build strong business relationships, deliver a high level of customer service, and prioritize work under detailed supervision.
  • Understand Backup and Disaster Recovery technologies.
  • How to optimize backups and recovery data.
  • Basic knowledge of networking concepts 
  • Basic knowledge about storage area network protocols (iSCSI, FCoE)
  • Mandatory:
    • Intermediate or advanced English (desirable)
    • At least 2 years of experience working with solutions for servers, storage, and backup environments.
    • Solid knowledge about Baremetal operating systems (Windows / Linux), virtualization (VMware / Hyper-V / Nutanix), and cloud storage.
    • Understand KPIs and metrics related to the backup and recovery data
    • Best practices of data backup and recovery.
  • Desirable:
    • Some Data Center certifications, such as servers, storage, backup environments, and operating systems as well as virtualization.
    • Minimum Veeam Sales Professional (VMSP) and Veeam Technical Sales Professional (VMSTP) certifications and have taken a Veeam Certified Engineer (VMCE) course.
    • Minimum Veritas VSE and VSE + path certifications of your Backup Exec / Netbackup / Infoscale products.
    • Basic level knowledge with Public Cloud environments, such as AWS, Azure, GCP.


  • Analyze RFPs and determine the best solution, service, and architecture from the Data Recovery and Virtualization solutions.
  • Create Build of Material (BOM) according to the customer's needs.
  • Answer technical doubts about Data Recovery and Virtualization solutions 
  • Develop and deliver webinars to partners and end customers.
  • Give specialized training to partners and end customers.
  • Design laboratory scenarios for demos, PoC, and training.
  • Contribute with ideas and strategies for continuous improvement of the Data Recovery & Virtualization Presales services.
  • Interact with manufacturers to support them in sales strategies.
  • Attend training and obtain the requested certifications.
  • Answer customer calls or emails on assigned product categories or lines within defined service level agreements. 
  • Provide excellent customer service while developing complete solutions for customers. 
  • Demonstrate moderate to advanced product knowledge and skills for creating appropriate technical solutions.
  • Actively demonstrates the importance of getting the sale related to the value created.
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