Job Title: Systems engineer
Location: Field Based – Dublin area
Department: Technical Services
Reporting to: Field Service Manager
Salary: upto €35k Dependent on experience
Car, Phone, Laptop, Benefits package, certified training, overtime, TOIL
The Field Service Technician works within the Technical Services team and is responsible for providing the technical support skills to our customers both onsite and remotely. On a day to day basis, they are focused on installing and supporting network devices, PCs and Servers for our customers. Additional duties include remote and onsite troubleshooting, facilitating customer adds, moves & changes, customer rollouts and other project based installs. There will also be an On Call requirement of not more than 1 week in 3.
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing&Switching, Security, Servers, Desktops, Voice & Unified Communications, and Wireless.
Fundamental to this role: