Sr Business Transformation Professional

Description

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.

About the Team:

The BE&O mission and strategy focuses on short term projects with clear scope, clear deliverables and business ownership.  Via process optimization, automation and governance, BE&O facilitates real value, measured in hours or cost reduction on behalf of the business while driving long term adoption.

About the Role:

The Sr Business Transformation Professional will manage a variety of assigned programs, projects, & products that stem from the USTS and Business Applications roadmap. The role will also manage the on-going adoption and applicability of System & Tools eLearning.

We are looking for someone that has experience in driving organization wide change with adoption of innovative tools & technology to deliver the best customer experience and business outcomes. 

This includes the ability to manage programs/projects to completion and collaborate cross-functionally to achieve quantifiable results. Knowledge of Ingram Micro systems and process is a plus.

• Responsible for planning and managing programs, projects, and products to meet delivery, quality, customer experience, process efficiencies, and ROI goals.
• Will work with BE&O eLearning team to measure adoption of systems and tools training and ensure that existing eLearning modules are current and relevant to the business.
• Responsible for creating and executing training plans
• Acting as Change Management lead in defining KPIs with leadership and business units to maximize user adoption and business value for internal and external customers
• Responsible for formulating and executing communication strategy
• Reviews requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules
• May participate in the development of strategies pertaining to the Ingram 3-year technology roadmap
• Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not – and will not – tolerate these actions.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.