DescriptionIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Develop the core technical platform, capabilities, and services that support business processes and data including: Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks); Identifying the key technology interactions and dependencies across systems/platforms impacting the organization’s ability to achieve integration, compatibility, and performance targets; Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives. May be involved with the configuration and maintenance of physical and logical network components. May be responsible for system integration testing and evaluation within specific technology area, installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers and/or personal computing devices including: Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the computers managed within established budgets and operational guidelines. Acquiring, installing, and upgrading computer components and software and planning for/responding to service outages and other problems. Automating routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement. What you bring to the role: Recognized subject matter expert with specialized knowledge in the function. Manages large projects or processes. Limited oversight from manager. Coaches, reviews and delegates work to lower level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures. Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge. May be the in-house expert on specific technologies or within the job function area. Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field. Possess broad knowledge of professional field and other related functions. Goals are provided to the incumbent in form of desired results. Determines and develops approach to solve functional area related issues. Possess the strongest of skills acquired through advanced training, study and experience. Four year college degree (or additional relevant experience in a related field). Minimum 8 years functional experience including a minimum of 5 years position specific experience. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.