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ServiceNow Developer - Sr. Engineer, Software Development-IND

Mumbai, MH, India
Job ID: 51468

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Description

JOB DESCRIPTION

 

JOB TITLE:ServiceNow DeveloperCOMPLETED BY: Rajeev V

 

JOB CODE:DATE: Feb/08/2022

 

DEPARTMENT: Information TechnologyGRADE: 7

 

POSITION REPORTS TO: Rajeev VengurlekarFLSA:

 

SUPERVISOR'S NAME:Rajeev VengurlekarAPPROVED BY: Rohini Khanduri

 

JOB TITLES REPORTING TO THIS POSITION: None

 

 

I.SUMMARY: 

 

This resource will work on development of ServiceNow applications and integrating them with the other ITAD applications that are built using Dot Net core, Angular, ASP.Net and SQL Server. The resource will be responsible for getting the applications certified by ServiceNow and resolving and correcting any defects or changes identified during certification and finally publishing the application to the ServiceNow store. The resource will also be responsible for resolving any issues identified in any of the versions of the applications previously published.

 

II.ESSENTIAL FUNCTIONS: 

 

 

  1. Developing, installing, and troubleshooting ServiceNow applications

Percent of time spent in this area_70%_

Results: Developing, installing, and troubleshooting ServiceNow applications for the ITAD team. The applications will have to be developed based on requirements from the business team and post a Change Control Board approval. They would be deployed as incremental version, with each version being certified by the ServiceNow team. Once certified it would have to be deployed and published to the ServiceNow App store for usage by the ITAD clients.

 

  1. Integrating it with other programs

Percent of time spent in this area_20%_

Results: The ServiceNow applications built integrate with the other ITAD core applications that are built using Dot Net core, Angular, ASP.Net and SQL Server. The integrations will have to be documented, agreed, and approved based on discussion with the core development team and the business team. The integration points will have to be clearly identified and tested. Once deployed on test, UAT environment, the integration testing cycles will have to be supported till Go Live.

 

  1. Administration, Training, documentation, and support

Percent of time spent in this area_10%_

Results: Coordinate with other team members and business stakeholders for deployment, training and any support for current and previous versions of the applications that are deployed and published.

 

 

 

II.JOB QUALIFICATIONS:  

 

 

      Graduate of any IT Related 4- or 5-year course.

      4 to 8 years’ experience in related technologies.

      At least 3-5 years of experience in building and deploying ServiceNow applications

      At least 1-3 years’ experience in working these platforms would be preferred: C#.NET, ASP.NET, IIS and SQL Server 2012 or later.

      Advantage to having worked with cross platform integration environments with team size of 30+ team members

      Very strong communication skills both written and verbal with strong technical, analytical, and problem-solving skills.

 

 

 

III.MENTAL AND PHYSICAL DEMANDS

 

A.MENTAL DEMANDS:

 

Ability to understand business requirements, ability to develop programs based on business requirements and any technical specifications

 

Analyze current methods and procedures, recommend and implement improvements.

 

Mathematical ability sufficient to add, subtract, multiple, divide, figure averages.

 

Ability to work on tight deadlines and long hours to troubleshoot and resolve issues reported by users.

 

Ability to jump back and forth on resolving multiple issues at the same time without losing track.

 

Ability to communicate effectively by telephone, email and in group meetings and discussions. Ability to give and receive information accurately.

 

Ability to follow directions and procedures accurately; to organize facts and figures; apply basic

arithmetic.

 

Participate in meetings to give and receive information several times a month.

 

Conduct meetings or presentations to explain, negotiate or persuade.

 

B.PHYSICAL DEMANDS:

 

Daily sitting, focusing on and operating a personal computer or terminal keyboard to enter data for over 60 minutes at a time.

 

Ability to read printed words and numbers in printed form and on computer/terminal monitor.

 

Communicate by telephone for up to 60 minutes at a time on a daily basis.

 

Ability to distinguish color.

 

Write using pen/pencil or personal computer keyboard for up to 30 minutes at a time on a daily basis.

 

Ability to travel by air.

 

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