Account Manager

Description

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

 We offer a hybrid work environment! 

This is a great opportunity for someone who is hungry, humble and ready to learn! This is not a field sales position.

The Technical Account Manager is a critical team member within our growing Global Business Intelligence organization. Our team is highly specialized in digital marketing, data visualization and data sciences that can yield valuable market insights and craft effective strategies to capitalize on market opportunities at the right time. The right candidate will complement the team by bringing a strong willingness to drive results, develop new opportunities, and undertake large challenges.

The Account Manager works with the sales and the vendor management team(s) to facilitate BI discussions and deliver BI solutions to many of BI/IM’s key strategic vendors. The BI Consultant II will be responsible for maximum utilization of BI for marketing program execution, influencing vendor’s data-driven marketing strategies with Ingram Micro, generate awareness within marketing, establish relationships with the vendor partners, articulate ROIs, and develop action planning. Furthermore, the BI Consultant II takes a key role in the global BI roll out by taking full ownership of the development and implementation of BI within a strategic region (LATAM, EMEA, APAC, or NA). The Sr BI Account Manager has a thorough understanding of IM’s BI offerings so he/she can articulate BI benefits and align offerings with reseller/vendor/internal sales objectives in front of Sales/VM and resellers/vendors.  He/she manages the opportunity pipeline and the projects associated with his/her assigned vendors.

Break Down Of The Responsibilities: 

Account Management (35% of time)

• Manage the overall vendor relationships and act as the main BI point of contact for vendors and the vendor management teams.
• Represent BI in ongoing planning and strategy sessions
• Streamline the BI delivery process and work with the rest of the BI team to ensure high quality delivery
• Collaborate with Mktg and Vendor Mgmt teams to deliver clients a unified ONE Ingram message
• Listen to clients, interpret their needs, and recommend the appropriate BI solution
• Ability to scope projects effectively so all BI teams are aware of client objectives, commitments, and expectations so the BI team is in a position to be successful.
• Be comfortable presenting to groups big and small, internally and externally.
• Actively manage your project pipeline by identifying new opportunities, managing current opportunity list, and prioritizing high percentage opportunities.
• Attend and represent BI at reseller and vendor face-to-face events
• Participate (schedule, host, and lead if necessary) in formal business reviews with strategic accounts and internal vendor teams

Business Development (35% of time)

• Build vendor targets that align to revenue goals.
• Look at past BI vendor engagements and look for opportunities to add additional value with new BI offerings.
• Network with IM Marketing and Vendor Mgmt teams to generate awareness of BI offerings and solutions
• Think creatively about how BI can incorporate more vendors into our portfolio of active clients through new program offerings or creative pricing approaches
• Attend and represent BI at reseller and vendor face-to-face events
• Proactively engage your strategic vendors with proposals that fit their objectives and the unique needs of their business

Project Management (10% of time)

• Assist with the delivery and timeline mgmt. of Global BI projects
• Plan execution/input meetings between vendor management, vendor, and BI team for project input
• Establish timelines and expectations of each project
• Communicate scope, expectations, and commitments to internal project teams in a timely manner
• Use existing Workflow tools to ensure projects are progressing and meeting vendor expectations
• Monitor the progress of the project and course correct and reprioritize as necessary to ensure the successful completion of the project
• Communicate expectations and deliverables needed from the vendor and IM vendor teams in a timely manner

Post Project Completion (10% of time)

• Develop and deliver full post campaign ROI analysis to clients
• Gather campaign feedback from both internal and external clients
• Communicate valuable feedback to IM BI leadership team

Team Leadership (10% of time)

• Spend time coaching and mentoring BI associates on the team
• Concept and strategize new ideas to implement across the BU

• 3 to 8 years of account management or sales experience
• Bachelors degree required 

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.  Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment. 

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  

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