Sales Associate

Description

Sales Associate

Ingram Micro, a fortune 500 company, is the global leader in technology and supply chain services - bringing unique insights to our businesses that enables them to realise the promise of technology™.

With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve.

Only Ingram Micro can offer this unique ecosystem of partnerships. Be your best working with the best. We are proud to be associated with names such as Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.

About the role…
Due to continue growth we are looking for talented Sales Associates across a number of our key vendors. Working as part of a large, experienced team in a dynamic environment, you will have the flexibility of working between a lively office and home.

The training provided will enable you to obtain a strong understanding of the relevant programmes, incentives, products, and services offered by our vendors, to enable you to provide the best-in-class service and support to your customer base.

As a Sales Associate you will…
Be assigned a predetermined client base to sell and promote products and services via phone and email, enabling our partners and vendors to operate more efficiently and successfully in the markets they serve.

This position will not expect you to engage in direct ‘cold-calling’

• Understand, sell, and promote services to support the demands of the technical solution.
• Support and advise customers of suitable products and services which fit their business needs.
• Become a Trusted Advisor, building strong relationships, maintaining an excellent rapport, and executing on high standards of customer service, whilst maintaining and growing revenue and profit
• Working calmly and methodically in a fast-paced, demanding environment, displaying a high level of organisational skill and a keen ability to problem solve
• Manage and provide pipeline and forecast updates including account plans
• Build and obtain suitable vendor accreditations as required/available 

The ideal candidate for this opportunity will have…

• Previous experience in a Sales, Account Management and/or administrative environment with a proven track record of success
• Excellent communicator, over the phone, via email and face to face
• Have the drive and motivation to understand their subject matter, to continuously learn the new technology releases in an ever-changing environment
• A desire and ability to understand and improve systems, programmes, and processes
• A passion for IT & willingness to continuously develop knowledge of vendors portfolio

Who you are…

• Customer Obsessed: Inherently understands customer needs and provides the best customer experience.
• Team Collaborator: Work across internal and external teams of all levels to proactively support the customer.
• Time Management: Prioritise own and others' times as appropriate, calm under pressure
• Results Driven: Interest in driving customer to their outcomes.
• Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience.
• Quality: attention to detail is a must to ensure queries are understood & resolved in a timely manner

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.