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Sr Windows Client / Intune / MECM Engineer

Taguig City, Philippines
Job ID: 52919

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Description

Job Responsibilities:

  • Work with our InfoSec architecture team to define, implement, and deploy security baseline policies in accordance with global security standard (CIS, NIST, etc.)
  • Leverage modern management endpoint practices to update and maintain security standards for client endpoints (Windows, iOS, Android, macOS)
  • Extensively utilize scripting to maximize productivity of platform management and endpoint health (ex.: pro-active remediation)
  • Maintain platform security and compliance to protect data and management of segmented desktop environment.
  • Use Microsoft advanced tools (ADK, Sysinternals) to quickly identify and remediate software and workflow impacted by security policies (ex.: custom ACL to allow legacy program to run under standard user token)
  • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability
  • Documents technical standards, policies, and procedures pertaining to areas of responsibility
  • Collaborate with other global IT organizations to develop, implement, and influence standards
  • Provide Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams per defined Service Level Agreements (SLAs).
  • Manage and monitor applications to ensure all components are functioning at appropriate levels.
  • Provide support, training, and assistance for all maximize efficiency & productivity of onsite IT-staff

Qualifications/Skills:

  • Excellent oral and written communication skills with a keen sense of customer service
  • Excellent problem-solving and troubleshooting skills
  • Process-oriented with great documentation skills
  • Used to enterprise environments (big scale implementations)
  • Expert knowledge in designing, configuring, deploying, and supporting policies through Microsoft device management systems.
  • Strong experience with security baselines and app compatibly toolkit.
  • Strong PowerShell skills.
  • Experience with SCCM configuration baselines and pro-active remediation (Intune).
  • Expertise with all the tools from the Windows 10 ADK.
  • Experience with modern device management / cloud management
  • 3+ Years of experience in managing a Mobile Device Management solution for more than 1000 endpoints.
  • Solid understanding of Active Directory and Group Policies
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