Customer Response Advisor
Support Customer Services internal and external customers, validating customer return requests within company terms & Vendor guidelines. Resolving customer queries & complaints within Company & Dept SLA ensuring query followed through to resolution. Providing back office support & guidance to other areas of the business.
The ideal candidate for this opportunity will have…
Who you are…..
You will be passionate about customer service, enjoy working in a fast-paced environment and be a natural communicator. Either over the phone or via email you will offer exceptional customer service to our customers.
Who we are
Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.
Enabling our partners and vendors to operate more efficiently and successfully in the markets they serve, we are proud to be associated with names such as Microsoft, Apple, Cisco, Hewlett–Packard and Lenovo.
With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great people, with a complete customer focus.