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Automation Services Principal - APAC Region

This job posting is no longer active.

Mumbai, MH, India
Job ID: 53652




Business Process Market Leader  


Services Transition, Delivery and Proposition Leader - APAC Region  

IM Job Level (minimum) L5  

Total Experience  

IC or PM  

15+ years  


Role Overview  

The Business Process Market Leader will be accountable for driving the next level of growth, strategic positioning, and P&L management of the Business Process  

Automation Services practice. He/She will be a strategic business partner and influencer to grow our Business Process Automation business, scaling our ability to sell  

and deliver services around Ingram Micro's Business Process automation Solutions around Business Process consulting and Assessment Services, Installation and  

configuration Services and Support/Managed Services.  

Key Responsibilities  

Work with Executive Leadership, GTM and Country teams on formulating differentiated partnership, co-selling, GTM, business development and account  

management / account growth strategies for the practice, driven by differentiated solutions & services offerings  

Lead and Head solution design, technology assessment, build and delivery of enterprise automation solutions aligned to the strategy established by the enterprise  

BPM and RPA COE using process excellence, Robotic Process Automation, BPM and AI solutions.  

Build a qualified team of process designers, automation technologists and architects with experience in different automation platforms.  

Provide design and architecture leadership to project teams so as to deliver enterprise scale solutions leveraging best in class AI, Automation and integration  


Lead innovation by conceiving foundational capabilities that will deliver TCO and speed to market reduction. Lead the solutions strategy resulting finally into a viable  

product and value demonstration.  

Engage with CIO technology partners in understanding business roadmaps, identifying technology projects and building program blueprints.  

Drive intelligent automation enablement workshops for CIO partners to ensure adoption of platform standards and best practices across the enterprise.  

Summarize, create presentations and present initiative-specific key findings, performance and recommendations to Senior and Executive Leadership.  

Directly lead, motivate and coach Intelligent Automation project teams in order to meet the needs and requirements of the client. Provide expert subject matter  

knowledge for the successful deployment of the Intelligent Automation methodology as part of project delivery e. g. RPA, lean thinking, continuous improvement  


Be aware of current and future market and technology developments inside and outside of the Intelligent Automation space through offerings, white papers, blogs,  

upskilling and learning opportunities.  


Graduate/Engineer/MBA (Preferred) from reputed insititues  

Advanced level certification from Automation OEMs viz. UiPath, AA, Blue Prism etc.  

Skills and Experience  

Proven experience of delivering automation solutions involving RPA for mid to large enterprises by leveraging industry leading platforms.  

Must have led key automation initiatives that required complex solution design, enterprise scale and change management.  

Deep Understanding of automation and emerging technology solutions including BPM, Robotics Process Automation, Cognitive automation and Data / process  


Demonstrable experience in professional and technical capabilities such as: Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational  

Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking).  

Significant experience in deploying best practices for Process Excellence, RPA and Automation within a mid - large organization.  

Good knowledge of automation spanning across structured and unstructured data by leveraging machine learning concepts.  

Experience in working on proposals, presales activities and business development  

Results driven, digital native, with extensive experience in Business Process technologies  

Resilient and resourceful, not afraid to roll up your sleeves when needed  

Thriving in a multicultural and multi-locations environment  

Excellent presentation skills to be able to accommodate conduct meetings with C-level clients  

Excellent leadership skills including influencing people, problem-solving skills, people management and visioning  

Build relationships with stakeholders within customers and build lasting relationships  

Solid understanding of Services Business including technology, costing/pricing, P&L, resources, delivery, solutioning  

Understanding of Enterprise Architecture, ability to develop IT solutions to business problems  

Worked with multi-cultural, multi-geo teams physically/virtually  

Applies advanced level of subject matter knowledge of Services Business to solve a variety of common business issues. Works on problems of high or moderately  

complex scope.  

Works on business problems of high or moderately complex nature and looks for most desirable solution  

Acts as an SME providing analysis of information and directional input. Evaluates unique circumstances and makes recommendations.  

Exercises independent judgment within defined practices and procedures to determine appropriate action. Formulates and/or follows established guidelines and  

interprets policies. Evaluates unique circumstances and makes recommendations.  

Has eye for details and looking for improvements  

Growth oriented, sales savvy  

Excellent acumen for numbers, building scenarios and alternate scenarios  

Excellent communication and articulation skills with multi-culrural sensitivity, both verbal and written  

Excellent Presentation and stakeholder management skills  

Excellent negotiator and problem solver  

Effective Team Leader, Coach and Mentor  

Ingram Micro


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