Ingram Micro
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SMB Program Manager, Cisco

This job posting is no longer active.

Sydney, NSW, Australia
Job ID: 52313



About Us

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.


What you’ll do:

the SMB Program Manager, Cisco you will be responsible for providing Reseller, end users and the Ingram Micro Cisco team with the skills and knowledge to proactively support their accounts in driving and supporting Cisco SMB sales.

This is a newly created role with opportunity to expand and grow our market presence and ensure we are the distributor of choice for all things Cisco SMB.

You will:

  • Develop specific training plans for resellers, their customers as well as internal Ingram staff.
  • Identify and manage Ingram Micro’s internal certification and training requirements.
  • Develop and build strong relationships with the relevant stake holders within Cisco
  • Have a strong technical knowledge Cisco products and Partner programs
  • Develop business strategies and opportunities for continued increase in the number of resellers transacting Cisco SMB

What you’ll bring:

Someone who can drive Ingram Micro’s value proposition and further cement our position of Market Leaders within the Cisco SMB space.

To be successful you will ideally have:

  • 3 to 5 years of IT training experience with a training company, reseller, or distributor
  • Account management skills
  • Experience or knowledge of Cisco products and Partner programs.
  • A minimum qualification of Cisco CCNA or more.
  • An understanding of Cisco procedures and policies, as well as the ability to understand both distributor, reseller, and end user needs
  • Strong knowledge of local IT market and industry

What we Offer:

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

  • Genuine Career Progression Opportunities
  • Training & Development
  • Work alongside leading Vendors and industry professionals
  • Competitive Remuneration Package
  • Staff Purchase Policy & Benefits Scheme
  • Paid Birthday Leave


At Ingram Micro we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.

At Ingram Micro we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.


Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 





Ingram Micro


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