Software Engineer (C# .NET)

Ingram Micro helps businesses fully Realize the Promise of Technology.^TM No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.  Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

Job Information

Our challenge is to use modern tools, techniques, and methods to develop, modify, and/or update complex and extremely powerful systems.  Our customers and partners need applications that enable them to easily operate and expand their businesses.  Ingram Micro is a $50B revenue a year company, with $5B of that revenue going through our team's eCommerce web site.

Ingram Micro is seeking experienced Application Support professionals who serves as a technical resource providing high quality support to our customer base. The individual must have the ability to multi-task, be creative, innovative, flexible and organized. The individual must possess a strong relevant background in supply chain and logistics applications and is prepared to be involved in all facets of support. The individual must demonstrate excellent communication skills and a desire to work in a high-energy, goal-oriented team environment. This opportunity requires strong problem-solving skills, an aptitude for team collaboration and open communication.

Key Job Functions/Requirements

The position is a technical specialist in Web Technologies such as .NET Framework 3.5 or higher, SSIS, SharePoint, ASP.Net, C#, CSS, XML, JavaScript, SQL, Stored Procedures, MVC, Visual Studio, Team Foundation Server, SoapUI, dynaTrace, IIS, FTP, Web Services, CRM etc. and serves as the technical expert for all matters concerning Supply Chain and Logistics end-to-end solution applications support providing high quality support to our customer base. This role will also be responsible, jointly with IS Business Analysts for ensuring proper documentation is made for each system change requested and that adequate change control, rigorous testing is done prior to moving changes into production to improve the quality and minimize production outages. This position will contribute to improving the ability of business teams to adopt, support and promote Ingram Micro capabilities. In addition, this position will contribute to continuous improvement initiatives in the area of integration and monitoring the performance and reliability of applications to achieve superior customer satisfaction.

Additional Job Functions/Requirements:

• Understand the current applications design, architecture, integration patterns, system flow and the landscape of the environments and the various tools used
• Develops Innovative Practices and works as a Team Member
• Ability to make timely and accurate Decision
• Expresses ideas, details, information, etc. clearly and concisely in oral and written form.
• Can interact with executive level internal and external business and IS representatives adjusting the level of communication to the audience.
• Solves complex problems where development of new solutions, methods, and systems will result in a major impact on the department’s overall success.
• Analyze problems quickly and develops business solutions to complex problems.
• Performs efficient and effective analysis and complete task level activities.
• Analyze current methods and procedures, recommends and implements improvements.
• Develops Innovative Practices and Works as a Team Member
• Open for team decisions to implement changes, suggestions, improvements, and solutions.
• Shares knowledge across teams to benefit the company’s goals.
• Develops proactive working relationships across departmental/organizational boundaries.
• Understand the Supply Chain and Logistics solutions currently in place.
• Analyze the incidents, troubleshoot technical issues, debug the issues, and provide break-fix to resolve the technical issues.
• Document troubleshooting and problem resolution steps and contribute in knowledge management.
• Research technical issues and should be able to do root cause analysis and reporting for critical issue.
• Attend bridge calls for issue troubleshooting along with other team members
• Demonstrate a personal commitment to a high-performance environment.
• Fully understand Ingram Micro’s policies and procedures and act in accordance with all company policies.
• Should be flexible and adaptable to learn other technology, if required for project support.

Education:

Bachelor’s Degree in Computer Science or equivalent

Minimum Experience:

Minimum 5+ years

Specialized Knowledge & Skills: 

• Proficient with Web Technologies such as .NET Framework 3.5 or higher, MVC, C#, JavaScript, Stored Procedures, SSIS, Visual Studio, TFS and Web Services.
• Knowledge of Software Application Lifecycle processes such as defect tracking, automated build, requirements management, version control, continuous integration and code development best practices.
• Very good knowledge of working with databases (Oracle, SQL Server, MySQL)
• Communicates well both orally and in writing.

*This is not a complete listing of the job duties. It is a representation of the things that you will be doing, and you may not perform all these duties.