Sr. Manager, Product Management – Global Digital Solutions
Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, e-Commerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates.
Do you want to drive ecommerce innovation for a global company whose web sites serve 60+ million yearly visits and generate over $4B in annual revenue across 30 countries? Does the opportunity to lead a product team that creates digital capabilities which exceed customer expectations while establishing the pathway to double digit growth excite you? Are you fulfilled by seeing the results of your efforts impact key metrics and move needles? If yes, then the Sr. Manager, Product Management role at Ingram Micro may be for you.
The Ingram Global Digital Solutions team is looking for a Senior Manager, Product Management to drive key customer experience initiatives for its Global digital properties. As a Senior Manager, you will be a leader within the Product and Platform organization that owns feature development, prioritization, and launch for impactful new products. You will work with our customers, business stakeholders, Partners, UX, Engineering and IT teams to define product features, set priorities and lead launches. Key responsibilities will include driving development of strategies, epics, user stories, and technical functional documents; driving development across IT, Engineering, Design, and UX in alignment with customer, business and market requirements; diving into customer feedback, BI and other data to help prioritize and focus improvements and launches; lead execution and delivery.
The Senior Manager position involves regular communication with senior management across business, digital strategy, and technology, therefore, effective presentation skills are essential for this opportunity. We are looking for a customer focused, metrics and results driven individual who has strong market and customer analytical skills to extract the prioritization of roadmaps and business cases. As a product leader, you must be able to see the vision, set a path to get there, and lead and influence others to achieve our goals. Success is measured through customer engagement, internal efficiencies, customer satisfaction, and delivery – in short you make a difference for our customers and our business!
The Sr. Manager, Product Management will be responsible for a team of Product Managers and the digital experience. People management and leadership skills are essential for the success of the role. Team building, cross functional collaboration, accountability, ownership and defining success criteria are some of the key qualities required for this position. We are looking for a smart and innovative Senior Manager who is self-sufficient and thrives in ambiguity, has worked within an Agile development environment, and can balance both business and technical demands. Candidates should be willing and able to jump into the details to help drive solutions and progress.
The Senior Manager will have responsibility for key digital capabilities that drive customer engagement by integrating and leveraging backend systems and data. The ability to work closely with your technical team as well as with various stakeholders from marketing to divisional and corporate groups, UX, analytics, and other internal teams. Agile team building, cross functional collaboration, accountability, ownership and defining success criteria are some of the key qualities required for this position.
The ideal candidate will be strong in the following areas:
What you bring to the role:
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.
Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.
Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.