Ingram Micro
Join our Talent Network

This site uses and sets "cookies" on your computer to help make this website better. You can learn more about these cookies and general information about how to change your cookie settings by clicking here. By continuing to use this site without changing your settings, you are agreeing to our use of cookies.

Skip to main content

Associate Professional, Account Management with English

Sofia, Bulgaria
Job ID: 54266

Share:

Description

Ingram Micro. It is all about the people!

35 thousand people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider. We respect our associates’ imagination, personality, and self-expression. We are a team of 1100+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development.

Feel free to be who you are without fitting in a box. We ensure space for diverse talent to grow and believe that business grows because people are its engine.

Wherever you are on your career path, we will help you keep going forward!


Upgrade your talent by:


• Pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue
• Maintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
• Managing areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Managing relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership 


You'll be a great fit, if you have: 

• Fluency in English 
• Bachelor’s degree 
• Previous sales/customer service experience will be considered as an advantage
• Knowledge of professional, effective telephone techniques and customer care.
• Good knowledge of  IT products
• Moderate knowledge of Excel and Word required. 
• Excellent communication skills: written and verbal required. 
• Ability to work as a team member
• Partner effectively with others


As we value our employees, we offer:

  • Competitive salary & Bonus system
  • Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
  • Well-being Program & Multisport card
  • Food vouchers & Transport Allowance
  • Referral and baby bonus
  • Paid holiday days increasing in time
  • Career growth and development – internal and external trainings, language courses
  • Free access to LinkedIn Learning Platform
#LI-TC2 #LI-HYBRID
Ingram Micro
Share:
mail

Similar Jobs

STILL LOOKING?

Get updates about the latest job openings
that match your skills.

Sign up today