Associate, Repair-USA

Description

JOB DESCRIPTION

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

SUMMARY:

The primary responsibility of a Repair technician is to diagnose and repair electronics

ESSENTIAL FUNCTIONS:

• Perform tasks such as installation, diagnosis, repair, and maintenance of electronics.
• Manually examine and repair computer hardware components.
• Troubleshoot computer systems both hardware and software
• Take apart and re-assemble computer components and parts.
• Analyze failed equipment according to procedures and determine whether equipment is repairable
• Resolve hardware technical issues with proper solutions
• Manually set up computer systems and hardware, and install or re-install software programs for computer users.

1. Repair Station

Percent of time spent in this area___100%__

Results: Diagnose and repair electronics

JOB QUALIFICATIONS:

• High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should have working knowledge of different models such as laptops, PC’s, servers, etc.  The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

• Occasional sitting, focusing on and operating a personal computer several times a day.
• Daily sitting, focusing on and operating a personal computer or terminal keyboard to enter data for over 60 minutes at a time.
• Ability to read printed words and numbers in printed form and on computer/terminal monitor.
• Daily lifting up to 25 lbs. up to 5 minutes at a time. Daily carrying up to 25 lbs. up to 5 minutes at a time.
• Constant standing, walking, stooping. Constant reaching, handling products.

EQUIPMENT USED AND NECESSARY:

Laptops, Computers, PC’s, ITAD equipment

ENVIRONMENT:

Warehouse environment; exposure to heat and cold (equivalent to outside temperatures); dust, pollen, fumes (as in normal outside environment); noise.