Beschrijving
Ingram Micro. It is all about the people
27000+ people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider.
We are a team of 1300+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development.
Wherever you are on your career path, we will help you keep going forward!
What You’ll Do:
You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:
- Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.
- Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
- Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.
- Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.
You’ll be a great fit if you have:
- Strong knowledge in German - written and verbal at B2- C1 level
- Good knowledge of English
- Strong organizational skills and problem-solving agility are also required
- A customer-driven approach and good customer management skills
As we value our employees, we offer:
- Competitive salary & Bonus system
- Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
- Well-being Program & Multisport card
- Food vouchers & Transport Allowance
- Referral and baby bonus
- Paid holiday days increasing in time
- Career growth and development – internal and external trainings, language courses
- Free access to LinkedIn Learning Platform
We are looking forward to receiving your application!
#LI-Hybrid | #LI-DI1 #IngramMicroBulgaria
