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Supervisor, Sales Operations (AU)

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Supervisor, Sales Operations (AU)

Beschrijving

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

  • Responsible for developing sales process strategy.
  • Evaluates and implements improvements to sales programs and processes including leads creation, leads management, account management and prioritization, closing strategies, pipeline management, etc.
  • Manages sales automation, tools and reporting programs.
  • Maintains sales incentive compensation plans and information of sales activities that support sales performance metrics and sales process improvement.


What you bring to the role:

  • Supervises support level employees.
  • Sets day-to-day operational objectives for the team.
  • Problems faced may be difficult but typically are not complex.
  • Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
  • Receives predetermined work assignments that are subject to moderate level of control and review.
  • Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
  • Sets day-to-day operational objectives for the team to ensure task completion.
  • Assignments are largely established in accordance with schedules and deliverables.
  • Contributes to the development of processes and procedures and ensure that employees operate within these guidelines. Can make exceptions to some but not all processes and procedures.
  • Thorough knowledge of department processes.
  • Point person to resolve issues elevated by support personnel.

Qualifications:

  • High School Diploma or equivalent experience required.
  • Four-year college degree not required but strongly preferred.
  • Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.

#LI-Hybrid

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Our Culture makes Ingram Micro a Great Place to Work ®

Ingram Micro Philippines stands as a beacon of excellence in the corporate landscape, celebrated as a Great Place to Work® for five consecutive years. This isn't just a title; it's a testament to our vibrant culture rooted in trust, inclusion, performance, and innovation. Here, we don't just work; we thrive together in an environment that values every voice and nurtures every talent.

Learn more about Ingram Micro in The Philippines

We are #OneIngramMicro

Our People are the threads in the rich tapestry of cultures and ideas that define us, showcasing the power of diversity.

Helping businesses reach their global potential

At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. 

Go to our global careers page

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