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Customer Support with English (Non-voice)

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Customer Support with English (Non-voice)

描述

About Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Customer Support Specialist with English is:

  • Performing written communication with corporate customers and business partners

  • Investigating and improving customer claims

  • Liaising with carries and interacting with other departments to resolve customer situations

  • Negotiating returns of defective goods with vendors

  • Working in an international and dynamic environment (Mon-Fri 10am-7pm)

If you have:

  • Very good English (B2)

  • University degree

  • Work experience in the field of support/customer service or data entry (considered as an advantage)

  • Communication and problem solving skills

  • Knowledge of MS Office

What we offer:

  • Competitive salary & Bonus system

  • Additional health and life insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Language courses

  • Free access to an online learning platform

  • Many trainings and academies, including opportunity for ACCA certification

  • Great career growth and development opportunities

  • Hybrid type of work

  • Modern office space with free coffee and hot beverages

  • Company discounts

  • Recognition awards

Join our big family - apply now!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

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Discover Ingram Micro GBS

Welcome to Ingram Micro Global Business Services in Bulgaria. Global Business Services (GBS) is an Ingram Micro centralized service delivery organization serving Ingram Micro business units across different geographies, providing services and solutions including Go-to-Market, Finance, Cloud Support, and Technology Solutions to name a few.

We have approximately 27,000+ associates worldwide and 1,300+ in Bulgaria committed to serving our more than 161,000 customers and 1,500 vendor partners globally.

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Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent. Attracting, inspiring, retaining and celebrating our best individuals is the foundation of our success.

Being clear on our own objectives means we can fully focus on the success of our business partners and associates.

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